Help :( one month old diamond has a chip in the girdle

posted 3 years ago in Rings
Post # 5
Member
1503 posts
Bumble bee
  • Wedding: June 2014

Do you have a pic? I’d def. take it to another reputable jeweler to have them confirm that it is chipped. I would then contact the company that you bought the ring from to see what they have to say.

Post # 6
Member
76 posts
Worker bee

Do you have a picture?

Post # 7
Member
11379 posts
Sugar Beekeeper
  • Wedding: April 2012

definitely go back to the jewellers.  if they can’t or won’t do anything about it, that’s what ring insurance is for.

Post # 8
Member
823 posts
Busy bee
  • Wedding: December 2013

I chipped my diamond a couple of weeks after receiving it. Yell

First thing I did was take it to the jeweler for them to confirm that there is a chip.  If you do plan on claiming it on your insurance, you need to do this.  In my case, it was obvious there was a chip as it was a princess cut and I chipped the corner.  I also took pictures of it.  My diamond was from Blue Nile, but because we were past the 30 days return window, we had no choice but to claim it on our insurance.

In your case, find out what your return options are and see if you can get a new stone.

Post # 11
Member
3693 posts
Sugar bee
  • Wedding: August 2013

You’d be surprised what you’re able to hit your ring on, even in a spot you think would be protected. Since it’s been some time since the ring was set, there’s really no way to prove that the diamond was chipped during setting, especially if you’re just noticing it now. Hopefully the jeweler will be able to help you out. Sometimes chips can simply be polished out of the girdle.

Post # 12
Member
1517 posts
Bumble bee
  • Wedding: February 2012

I don’t mean to add to your concern, but I would not take it to a jeweller to have  the appraisal redone! 

If it was chipped during the setting process, it’s insured correct?

FWIW, I once chipped a diamond, called the insurance company…and after some correspondence, the diamond was replaced.

If you have the appraisal redone and rated an I2 – you are stuck with an I2, when your FI paid for a higher quality ring. Don’t do it.

Post # 13
Member
6872 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

What is the warranty like for the company? Most places have 30 day exchange policies plus at least 1 year warranties. Also, do you have it insured? Some private jewelry insurance will cover chips I think.

Post # 14
Member
4939 posts
Honey bee

That is so heartbreaking. I agree with what others have said regarding going back to the jeweler to see if they can fix the chip or replace the stone. If they want to regrade the diamond to grade it down, I would take it to an independent appraiser. In the event it was the jeweler’s mistake, you definitely don’t want them grading your stone down to hide their error. The positive thing is that your jeweler seems willing to work with you to resolve the situation and your ring is insured. So, even if it takes some hassle and paperwork, hopefully everything will work out OK in the end. Sending good thoughts your way!

Post # 15
Member
1517 posts
Bumble bee
  • Wedding: February 2012

repeat

  • This reply was modified 2 years, 7 months ago by  .
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