Post # 1
I was looking at my ring in the sun today and noticed a chip in the girdle in a spot where I couldn’t have hit it (shielded by the setting and prong) and nowhere on the certifications or appraisals does it say anything about this. The only thing I can think of is they maybe chipped it while it was being set? I don’t really know what to do. It’s only a month old and it’s insured so I’m not sure if I should go to the jewelers or call the insurance company? I’m so pissed off.. I can fit my nail into the chip and it’s visible to the eye even though it’s GIA certified vvs2. Ugh 🙁 advice?
Post # 3
@Monicaab: I would def return to the jeweler!
Post # 4
I wonder what they will do about it? He proposed on Jan 13th after having the ring for only a few days so it’s a little over 30 days old. I’m not sure what their policies are.
Post # 5
Do you have a pic? I’d def. take it to another reputable jeweler to have them confirm that it is chipped. I would then contact the company that you bought the ring from to see what they have to say.
Post # 7
definitely go back to the jewellers. if they can’t or won’t do anything about it, that’s what ring insurance is for.
Post # 8
I chipped my diamond a couple of weeks after receiving it.
First thing I did was take it to the jeweler for them to confirm that there is a chip. If you do plan on claiming it on your insurance, you need to do this. In my case, it was obvious there was a chip as it was a princess cut and I chipped the corner. I also took pictures of it. My diamond was from Blue Nile, but because we were past the 30 days return window, we had no choice but to claim it on our insurance.
In your case, find out what your return options are and see if you can get a new stone.
Post # 9
Well all I have is my iphone camera and I can’t get a clear picture but it’s visible and I can fit my nails into it.
Post # 10
This is the best I could do with my phone. Right above the arrow there’s a little white fleck on the girdle and I can slide my nail into it 🙁 it’s hard to see but so obvious in person. It doesn’t even look completely symmetrical/round on that side in person. They emailed me back and basically said that they will “take care of me” and that there’s a chance that it was graded incorrectly (what??) and that they could have it graded down if it’s an inclusion. I don’t want an I2 diamond, I want the one my FI paid for. It just seems fishy and I’m pissed off but I am going to go see them before I call the insurance company.
Post # 11
You’d be surprised what you’re able to hit your ring on, even in a spot you think would be protected. Since it’s been some time since the ring was set, there’s really no way to prove that the diamond was chipped during setting, especially if you’re just noticing it now. Hopefully the jeweler will be able to help you out. Sometimes chips can simply be polished out of the girdle.
Post # 12
I don’t mean to add to your concern, but I would not take it to a jeweller to have the appraisal redone!
If it was chipped during the setting process, it’s insured correct?
FWIW, I once chipped a diamond, called the insurance company…and after some correspondence, the diamond was replaced.
If you have the appraisal redone and rated an I2 – you are stuck with an I2, when your FI paid for a higher quality ring. Don’t do it.
Post # 13
- Wedding: March 2014 - A castle!
What is the warranty like for the company? Most places have 30 day exchange policies plus at least 1 year warranties. Also, do you have it insured? Some private jewelry insurance will cover chips I think.
Post # 14
That is so heartbreaking. I agree with what others have said regarding going back to the jeweler to see if they can fix the chip or replace the stone. If they want to regrade the diamond to grade it down, I would take it to an independent appraiser. In the event it was the jeweler’s mistake, you definitely don’t want them grading your stone down to hide their error. The positive thing is that your jeweler seems willing to work with you to resolve the situation and your ring is insured. So, even if it takes some hassle and paperwork, hopefully everything will work out OK in the end. Sending good thoughts your way!
Post # 15
Yeah I’m not going to let him reappraise it because FI paid for a certain stone and I refuse to let them screw him over. I’m usually pretty mild-mannered but thinking about them screwing him over pisses me off so I think I’ll be a bitch lol. I want to see what my options are before I do anything. I’ve even tried to recreate hitting it in that spot (well touching it against things) and I just don’t see how I could have. The prongs stick out so far and the setting bends out and I don’t see how I could have done it especially when I haven’t hit it on anything. I don’t even sleep in it. I take it off when I shower/exercise/work and even when I’m cooking or putting on makeup and lotion. I think I just never noticed because I never looked at the edges that closely.