Post # 1
So its been 17 days since I personally dropped off all of my wedding invitations with a clerk at the main NYC post office. Not one person has received an invite and none have been returned back to me. I had 4 different clerks tell me I had sufficient postage, I also had return addresses on each envelope. The people at the post office continue to tell me that they will show up but I am not sure what else to do. I am trying to figure out what Plan B should be. Any suggestions?
Post # 2
oh, that’s awful. ask to speak the to highest person located at that branch. then talk to his boss, and his boss until you get an answer.
do you remember the person who took the envelopes from you?
Post # 3
Laley: I think Plan B should be to try and get your money back, so that you can order another batch of invites.
I am currently dealing with a lost package I sent from work (USPS) and they’ve been pretty helpful so far. They’re tracking it down, but if they’re unable to find it, they’re going to refund us the cost of the items (about $80). I called the post office I mailed the package at they gave me the number of the regional hub or something – get that number for where you live and they should be able to help you file a claim.
Post # 4
In my experience, the post office never loses anything for good, but sometimes things take a little longer than usual. I would keep bugging the branch manager about it.
Post # 5
Laley: I agree with another PP. I’ve never had the post office actually lose anything for good. However I have had quite a few items be “misplaced” and ended up being found and sent weeks later. I would start calling up the phone chain- that was very helpful to me when I thought they lost my wedding dress, but really they just “misplaced” it and it was a week or two late (and not a single carrier scanned the damn thing so it still said it was sitting at the LA post office- point of origin even after it was delivered to me)… There is hope!!!
Post # 6
Thank you gals!! I think I will take all of your advice. I will go back to the post office and pester them some more and hopefully they will show up within the next week or so. It’s just almost impossible to track them down since they were sent first class without any tracking etc. Fortunately, since I went to the main post office they can only be in one place, the huge processing plant on 30th and 9th ave. Hopefully someone will finally put them through and either send them out or return them to me. Fingers crossed!!
Post # 7
annb9: BeckyS0: louisianablue: ajillity81: Hi all! So an update on the USPS drama. It has now been three weeks since I sent out the invites and none of them have surfaced, USPS says that they’ve checked and don’t have any of my envelopes in their processing plant.
However, I am super happy to report that Wedding Paper Divas saved the day! I explained to them that I needed to reorder all of my invites and rsvp cards because of what happened with the USPS, without me asking, they submitted my order free of charge and expedited my order also for FREE (I’m sooo extremely greatful). I know it will be a pain to put the invites together and I won’t have time to get caligraphy for my envelopes but at least they will go out and hopefully this time not get lost in the mail again. Yay for Wedding Paper Divas!!!!
Thank you all for your suggestions and thoughts!
Post # 8
That is FANTASTIC customer service. Wow.
Post # 9
- Wedding: June 2014 - San Francisco, CA
Laley: What great customer service!
Post # 10
- Wedding: June 2014 - Gold Hill Gardens
Glad to hear that WPD is coming through for you in the lurch, and taking care of a problem that wasn’t theirs! Good luck with assembling the new invitations . . . has USPS offered anything?
Post # 11
Wow! That is really great! I’m so glad that things are working out for you. Lost wedding invitations would be a NIGHTMARE for me.
Post # 13
Wow, Wedding Paper Divas has great customer service. I’m happy that everything is working out for you.
Post # 14
Laley: That’s awesome! So glad that they were willing to do that for you.
Post # 15
Wow! If I decide to not go the DIY route when the time comes, I know where I will be looking first – wedding paper divas!