Help! The post office lost all of my invitations

posted 3 years ago in Paper
Post # 2
Member
6273 posts
Bee Keeper
  • Wedding: October 2013

oh, that’s awful.  ask to speak the to highest person located at that branch. then talk to his boss, and his boss until you get an answer.

 do you remember the person who took the envelopes from you?

Post # 3
Member
2131 posts
Buzzing bee
  • Wedding: June 2015

Laley:  I think Plan B should be to try and get your money back, so that you can order another batch of invites.

I am currently dealing with a lost package I sent from work (USPS) and they’ve been pretty helpful so far. They’re tracking it down, but if they’re unable to find it, they’re going to refund us the cost of the items (about $80). I called the post office I mailed the package at they gave me the number of the regional hub or something – get that number for where you live and they should be able to help you file a claim.

Post # 4
Member
1902 posts
Buzzing bee
  • Wedding: April 2012

In my experience, the post office never loses anything for good, but sometimes things take a little longer than usual.  I would keep bugging the branch manager about it.  

Post # 5
Member
2400 posts
Buzzing bee
  • Wedding: July 2013

Laley:  I agree with another PP. I’ve never had the post office actually lose anything for good. However I have had quite a few items be “misplaced” and ended up being found and sent weeks later. I would start calling up the phone chain- that was very helpful to me when I thought they lost my wedding dress, but really they just “misplaced” it and it was a week or two late (and not a single carrier scanned the damn thing so it still said it was sitting at the LA post office- point of origin even after it was delivered to me)… There is hope!!!

Post # 8
Member
193 posts
Blushing bee
  • Wedding: August 2014

That is FANTASTIC customer service. Wow.

Post # 9
Member
1236 posts
Bumble bee
  • Wedding: June 2014 - San Francisco, CA

Laley:  What great customer service!

Post # 10
Member
760 posts
Busy bee
  • Wedding: June 2014 - Gold Hill Gardens

Glad to hear that WPD is coming through for you in the lurch, and taking care of a problem that wasn’t theirs! Good luck with assembling the new invitations . . . has USPS offered anything?

Post # 11
Hostess
8680 posts
Bumble Beekeeper
  • Wedding: October 2014

Wow! That is really great! I’m so glad that things are working out for you. Lost wedding invitations would be a NIGHTMARE for me.

Post # 12
Member
2364 posts
Buzzing bee
  • Wedding: November 2014

Laley:  Thats so awesome!  

Post # 13
Member
139 posts
Blushing bee
  • Wedding: September 2014

Wow, Wedding Paper Divas has great customer service. I’m happy that everything is working out for you.

Post # 14
Member
8425 posts
Bumble Beekeeper
  • Wedding: April 2013

Laley:  That’s awesome!  So glad that they were willing to do that for you.

Post # 15
Member
3044 posts
Sugar bee
  • Wedding: September 2016

Wow! If I decide to not go the DIY route when the time comes, I know where I will be looking first – wedding paper divas!

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