Post # 1
So it was my hen yesterday.
I wanted a daytime and a nighttime do (to incorporate everyone in). For the day we went to the coast for fish and chips. Unfortunately my trains were running late and a replacement bus was in operation so we were about 30 mins late to cafe.
We sit down and choose and they start bringing the drinks out. The server lady serves the drinks and walks over to us with a few pots of coffee and tea on her tray. I’m sitting feeding my friends 8 month old baby and the waitress drops a whole pot of coffee on me. It goes down my arm and on my thigh. (Apparently my bridesman told me later, that it was goign for the baby and I leant over him and protected him but I don’t remember doing this at all so it wasn’t hero-ish it was instinctual). So my first reaction was ‘Awww shit! I’m all wet!’ then a few seconds later it hurt. A lot. So I scream, cry and try to run out the shop (have no idea why I did that I just wanted to run away).
I’m screaming and crying and mum and sis take me into the toilet and peel my clothes off and try get me under the tap. It’s tiny. I have a bubbling blister on my shoulder and my arm is red from shoulder to finger tips. Theres three waitresses buzzing around and I’m so body-shy and I’m in pain and half undressed in a toilet in a cafe. They tell me i need to walk to the kitchen as theres a bigger sink there. I have to walk in only my tights and vest (showing my ass and bra).
They peel off my tights and put a bag of frozen food on my thigh. Im bent over the sink bathing my arm in the water. It’s hurting like hell and my hen party are worried about me. I calm down and they dress the burn and I get a skirt out my travellign bag. Durign this time the waitress is asking if she can serve food to the rest of my party. I go back to the table and try and eat. I’m in agony.They then rush us out (we filled in accident book!) and charge us for most of the food (not the tea that was spilled on me though!).
I aks my mum if we can go to a and e. We go. Im dressed in a bandage and given pain killers. I have to go back to plastic surgary in the morning (today). I feel bad because I have friends who have come up from all sorts of places to do my hen and I feel so bad for them… I know I shouldnt and they wouldnt mind and were only worried about me but I was worried I’d messed up their trips. So I get the ok to go out on the night by the doctor (not out late – dont drink too much) so I go out but have to leave early.
I wake up this mornign and my arm and fingers are swollen 🙁 Ive been told by all my friends I should go to the solicitors. That’s just not me, but everyone says I should really do it – 1) it could happen again (and it nearly got that poor baby!) and 2) I could get some money.
I jsut dont know what to do. I dont like the idea of solicitors and stuff but everyone says im being silly and I should totally do it. It has ruined my day, im in pain and I may have ugly horrible scars 🙁 I’m feeling sorry for myself 🙁 please help x
Post # 3
OK I see from past posts you’re in the UK.
That’s awful and I hope you’re feeling well soon. I think you have a case to sue. There are law firms who sue on a “no win, no fee” basis. It’s not about greedily going for the money – there’s genuine pain and perhaps loss of work and from what you describe I think a modest payout would be fair. BTW a reputable restaurant will have public liability insurance, so you won’t send broke the waitress or the cafe.
Post # 4
At the end of the day that would have caused a LOT more pain and damage to the baby should you have not managed to cover it.
Im usually against court cases for things that arent exactly nessicary… however in your case I think you should just for the sake of what could have happened to that poor baby!
Post # 5
Yeah, I’m usually against suing for minor issues, but not only did they cause you some serious injury (burns are no laughing matter!), it doesn’t sound as if they offered medical assistance until you guys were in the bathroom trying to help yourselves – which is really shitty. Then, on top of that, they still charged you for your meal.
I hate the idea of suing or getting solicitors involved, but it seems as though you’ve genuinely experienced physical and emotional hurt from this incident.
Post # 6
I’d sue the crap out of those idiots. What if that coffee had fallen on the baby’s head instead? It surely would have burned it quite badly.
Also, what is a “hen”..??
Post # 7
I would fed finitely contact a solicitor or an advice burea to ask for their advice on the situation. I am sure you would be inline for some compensation based on what happened. I hope you aren’t in too much painl
Post # 8
@PinkMermaid: “what is a “hen”..??” – “Hens’ night” – that’s what we call a bachelorette party in UK and Australia.
Post # 9
@paula1248: Oh interesting! I had no idea. Thank you. 🙂
Post # 10
In the US they call them “hen” nights too. I’ve heard them called that here when it’s just women getting togther for drinks/dinner/a night out/bachlorette parties/etc… as in “no men!” or no roosters (hen and rooster are both chickens, female and male respectively). I’m always interested and amused by language!
Post # 11
I am so sorry this happened to you. I am guessing the baby is ok. I would suggest you go for a consult with a solicitor because you do not know what health issues may arise from it in the future. I do not know what medical coverage is like in your country however if this causes you any kind of problems down the line and you need several surgeries or develop an infection of any kind you will need to take that into consideration. Your medical costs at minimum should be covered by the place of business. I realize it wasn’t intentional however you have been seriously injured and deserve to be compensated in some way. And as for ruining your hen party I am sure your friends are far more concerned about your health
Post # 12
So sorry to hear about your nightmare of an experience. I can’t imagine how awful it must have been going from being excited about a special day to being burnt. Even though they attempted to render first aid, it seems as though they have handled the whole situation really badly. Has a manager or owner contacted you since? Why did they rush you out? I really do think in this situation you should seek legal representation.
Post # 13
- Wedding: August 2014 - South Bonson Pier & Community Centre
I worked as a waitress for years throughout college,, and I would fully expect a customer to sue, and we definitely wouldn’t have charged you. They didn’t do anything compassionate for you (helping right away, covering the meal), so I think they need to learn a lesson. Plus, the trouble you went through and the pin deserves acknowledgement. Plus, you should get money for the meal at least!
I’m sorry this happened to you. Quick thinking on your part, and great instincts!!
Post # 14
Uhhhhh how is the baby?! Sounds like you saved the day there!
And yes, you should sue for medical expenses.
Post # 15
No win no fee time!
Seriously. I’m not one for frivalous lawsuits, but a few years ago I was hit by another driver and suffered whiplash. I’m not one to complain, so I never went to A and E and didn’t report it as an injury…. then I find out that the driver of the car was uninsured, gave me false information, and then tried to give false information to the police when they chased her up! Boy, I wish I’d have taken her for every penny she had… especially since I lost my no claims bonus on my car, and my insurance excess, and had to pay excess premiums for 5 years afterwards as a result (it’s very tough to privately sue people for damage to property in the UK… injury is another matter).
Sue them! Their insurance will cover it. Get on the bandwagon!
Post # 16
@SnurfMurph86: She won’t have any medical expenses because healthcare is free in the UK. However, she can sue for punitive damages.