Honesty in bridal shops? A rave and a rant.

posted 3 years ago in Bridesmaids
Post # 3
6969 posts
Busy Beekeeper
  • Wedding: August 2012

Yeah I really think they are a bit dishonest sometimes. I can’t tell you how many times I heard that the seamstresses could do ANYTHING, not to worry, oh we can fix that easy, etc. Well yeah, I’m sure they can alter it that much – for probably the same amount I paid for the dress!

When I actually had my dress altered the seamstress said she gets really annoyed by some of these consultants, because they promise the world to these brides when in reality there are some things that just can’t be changed (or not without $$$ for alterations).

Oh and my dress came in within a month…after they told me it would be at least 4-6…


Post # 4
1838 posts
Buzzing bee
  • Wedding: May 2013

@lovelove1028:  the shop where i got my dress for my SIL’s wedding had me agree to what size they were ordering so it was ultimately my fault when i got the wrong size lol


ETA: so did the shop where i bought my wedding dress.  that being said, my wedding dress fit really well and only needed to be taken in a little


Post # 5
16 posts
  • Wedding: May 2015

It’s stories like this that make me really nervous to go dress shopping. I feel like I need to have someone with me who is knowledgeable in alterations so I don’t get ripped off.

Isn’t that sad that what should be the most amazing shopping experience, can be so negative in that I feel like I have to have my guard up? Do any other brides feel like this?

Post # 6
11379 posts
Sugar Beekeeper
  • Wedding: April 2012

so true about ordering larger sizes just to boost up alterations.

i initially tried my dress on at one store and it fit great, a little big in the waist.  the salesgirl suggested that i order a size larger.  why??  apparently, just in case.

i went to another store and tried on the same dress in the exact same size and this consultant said that it was the perfect size for me and should even be taken it in on the bust and waist area.  (in fact no one had even tried this dress on yet so it wasn’t that it was stretched out).

so unethical.

Post # 7
407 posts
Helper bee
  • Wedding: August 2014

 OH My goodness, I am so sorry you had an awful experience. I am hoping I do not have this problem, thank goodness my stepmother is a seamstress and my friend works at DB. I can not wait until I go dress shopping, I will definetly have a list.

Post # 8
141 posts
Blushing bee
  • Wedding: June 2014

I received the best customer service from DB. I won’t be purchasing because I wasn’t thrilled with the dresses, however my consultant and the staff at DB paid a great deal of attention to me and helped me with every request. They were sweet, genuine, respectful of budget and did not try and pressure me to make any decision whatsoever. The consultant knew that I liked one of the Vera Wangs and she was the first one that told me to go home and think about it before I made a decision.

I went to an upscale bridal salon in NY and it was the worst experience I’ve ever had. She was totally unrespectful of my budget, the owner hovered to make sure we wouldn’t take pictures and she did not listen to me. I asked for a mermaid she brought sheaths. I asked her to call a dress company to see if they would alter a dress. The company said no, but she said that they would do it in the store. When I considered it, it became obvious the designer said no because it would compromise the integrity of the dress. The owner was aware but still kept trying to push alterations. The alterations were getting around $700 and she kept trying to push beading. I was visibly unhappy in a dress and she kept saying “It’s so great you found the dress.” That was a boutique that claimed to be “better than Kleinfelds” and I felt so offended by their behavior that I would never recommend it to anyone. 

It’s surprising who ends up respecting you and who doesn’t. 

Post # 11
30 posts

@lovelove1028:  Honestly, I feel like anything wedding-related is an excuse for vendors to rip you off. You pay more for everything from food to music to dresses to venues simply because you mentioned the word “wedding.”

My dress shopping experience was pretty varied. First place I went to was a high-end boutique in San Francisco. I got great service, but I definitely felt pushed toward the more expensive dresses. She also told me I looked great in a $2500 dress that I clearly did not look great in. (I had a friend take photos and asked honest opinions of my other friends.)

Second place was awesome and where I ended up purchasing my dress. It was a beautiful, sunlit boutique with a small but carefully selected array of designer dresses in a reasonable price range. Best part about it was the French owner who was essentially my fairy godmother. She closes the store so you have her undivided attention, no other brides giving you the competitive stinkeye. She gave me honest opinions about what would look good on my frame and stayed well within my budget. I felt zero pressure; she told me to go home and think about it before purchasing anything. When I did buy the dress, she gave me expert advice on alterations and let me know that I only needed hemming and not to let the seamstress talk me into anything else. She also told me the maximum amount I should pay for alterations. Also, took under 3 months to get the dress.

Third experience was the worst. I went to a bridal chain that could not have been more impersonal. All the brides could see what the other was wearing, and you would start to second guess yourself. The consultant didn’t give me any feedback on the dresses. I gave an idea of what I wanted, and she kept bringing me dress after dress. I realized that she was bringing me anything that had lace or beading on it and that she was not going to stop until I said stop. Sigh.

Post # 12
88 posts
Worker bee
  • Wedding: May 2014

oh I am so nervous to get my dress! I’m afraid it’s going to be huge. The sample I tried on was a 12 and it was big. I ended up ordering a 10 based on the measurements and the chart she had from the designer (I usually wear a 4!) I know bridal runs small but I am worried now. I had to get a bigger size based on my hip measuremements – I already know for sure I have to get it taken in in the bust and waist.

Post # 13
4827 posts
Honey bee
  • Wedding: June 2013 - Upstate NY

There are no sheisters like Wedding Industry sheisters. Terrible!


Post # 14
1872 posts
Buzzing bee
  • Wedding: April 2013

oh my gosh just reading this post made me finally go and leave the negative review for my bridal shop that I’ve been needing to leave for months.

I did “custom measurements” and they had to take in the waist FOURTEEN INCHES. That’s almost a whole nother person. Not to mention all the other crap. I copied my review to this website for the bees to see.

Post # 16
5160 posts
Bee Keeper
  • Wedding: April 2013

@mypinkshoes:  I bought my dress of the rack, but my sister had this EXACT experience.  The sample in the store fit her great in size and length, except a it was a little big in the middle.  The consultant wanted to order her a size that was one bigger AND was extra long.  The extra long cost an additional $300 and…of course…would need to be altered.  

The consultant said that the sample was stretched out from being tried on by so many brides.  Umm, ok, how does that explain needing the extra lengh?  

She ordered the same size as the sample and it fit great.  

The scamming is brutal.

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