Post # 1
I hired our photographer based on various recommendations from three friends and after meeting him. He as worked in the same town for almost 30 years and came highly recommended. The friends that hired him also had their reception at the same place. So I thought “Wow…since he has worked at this location many times he will know exactly were to get the best shots. He also commented that the time of our ceremony would be perfect as the sun would not be directly on us (we had a 4:30 ceremony). I had seen alot of his work based on the past experience with my friends so I was quite confident that we would be a great fit for us..WELL, I was WRONG! I had given him a list of photos that I would like to have and told him that I like details of many items. I certainly didn’t want to tell him how to do his job but wanted to let him know what I really liked. The formal portraits are sloppy and I hate to say this but anyone could have taken those photos. They are so “cookie-cutter” that it just looks like everyone else’s wedding photos. There are so many family photos missing that I can’t even list them.. people aren’t standing up straight in most of them or not paying attention, I had to TELL HIM were I wanted photos (Umm… aren’t you suppose to tell me where the good shots are since you are the photographer?!?). There was absolutely NO creativity with ligthing or shots, nothing that said to me “that is a great photo”. Out of the 450 photos that he sent me… there are maybe 6 that I would actually spend money on buying. I am so dissapointed that I can’t even look at them and I thnk that when other people look at them, they try to be nice and say that they are “good. My mother-in-law told me that they were “good” and I said “good” isn’t good enough. Maybe I set my expectations to high but I was not expecting sloppy work. This is the only thing that remains from wedding day and it is quite dissappointing. All the hard work that went into it and this is what I end up with… :(. I will be more that happy to share the link with you to show you what I mean….
Post # 3
I’m sorry! That stinks! But lets see the link..
Post # 4
oh my gosh, I’m so sorry you’re not happy with your photos. I had so many fears also about the photography. I think I set my expectations very high also. While I’m not really disappointed, I’m not over the top thrilled like I was hoping to be. I feel like we’re just more critical of our own photos cause I always seem to totally LOVE how everyone elses but my own came out. I’d love to see the link and offer an opinion if you like.
Post # 5
Put together a folder of his previous work. Have copies of the work from your wedding. File suit, providing both sets of examples. Or maybe even first take the file to him and show him “This is what I hired you for” and “This is what I got??” Maybe he will reimburse you himself. If not, take him to court.
Post # 6
@kitcat12: Really, lawsuit is your first step of advice? That’s probably not going to get this girl the best outcome.
@sdaisy322: I’m sorry you’re dealing with this! It’s one thing to be disappointed in a DJ or florist, but the photographer is a whole different kind of disappointment. Feel free to PM me the link/details – I may be able to help you pinpoint whether things are fixable (maybe just a bad job in photoshop) or if they’re issues of equipment, camera settings, etc that can’t be fixed. I can also maybe help point out differences in the work he advertises and the work he provides if there is a big gap (from a technical perspective) so you’re able to articulate those things to him. There are definitely some steps to take before considering a law suit, which is expensive for both parties and leaves no one getting anything they want (as you’ll certainly not get a re-shoot or get the photographer to revisit the images).
Post # 7
@BeeM: I agree
Not sure why so many people are so eager to sue sue sue……..some America we live in!
If the images are GROSSLY different than his advertised work, you may be awarded something in a settlement, but if he did show up and provide images as agreed, it will be tough to really get anything. You may not LOVE the images, but are they technically acceptable? No one here knows unless you post a few.
Post # 8
@sdaisy322: I am so sorry you are going through this 🙁 you HAVE seen his work before and liked it correct? Have you tried talking to him and seeing if he would offer you some type of compensation? If he is just a jerk about it/ avoids all communication then I would also suggest you file against him.
Post # 9
I want to know if anyone has really filed suit against a vendor and went to court. If so, I strongly doubt you would be pushing that avenue. It’s rarely worth it unless it’s a dire circumstance like they never even showed or went out of business and your images are being held hostage.
Post # 10
@sdaisy322: I think talking with your photographer is important. Let him know you aren’t head over heels excited about the photos and ask him if there are any options. Maybe some of what you don’t like can be fixed with editing, maybe you could do an after shoot with you and your hubby…..I wouldn’t threaten him with legal action though. If he completely ignores your concerns or won’t talk to you, then maybe (big maybe) you could try that route. But it’s like the old saying goes, ‘you’ll catch more flies with honey than vinegar’.
Post # 11
@USER876: I’ve filed suit against a vendor but it’s not resolved yet, and we’re just over a year after our wedding. It’s stressful but necessary in our case (and does not involve our photography/cinematography team). Sometimes it’s warranted, but I agree, it seems a bit of a jump in this case (I say that having not seen the photos).
@sdaisy322: Is there not anyway to go back to him and ask him to improve the photos with some creative cropping and colour processing? Or do you have any friends that are good with photos and have a copy of Lightroom? I’m sorry you were disappointed with your photos, that’s a huge let down 🙁
@StarryNight2011: I completely agree.
Post # 12
@StarryNight2011: I agree, talk first and never threaten.
@USER876: I have filed against 2 vendors on 2 different occasions (not for my wedding but for events). They were both photographers. 1 photographer showed up and was more interested in the bar and it showed in his pictures. We were granted a full refund by the courts. The other avoided all contact until we filed and then issued a full refund himself. I also complained to the BBB and tried to negotiate first.
@bakerella: I hope everything works out for you!
@sdaisy322: were you able to get in contact with your photog?
Post # 13
@MrsNeutrino: You seem to have a lot of problems with photographers…..just say’n
Post # 14
@USER876: Haha my thoughts exactly. I wonder if the photographer who took the images Mrs. Neutrino screenshot, edited herself, and inquired here about printing illegally (without paying the $150 session fee) would file against her if he/she knew she had done that. Problems with 4 photographers? Yikes. Sounds like she likes to get photos taken but doesn’t always like paying for it.
I think you and @mousegirl are right on – talking goes so much further than threats. The moment you say something like “if you don’t _____ we’re going to _____” the photographer shuts down and that’s it, the relationship is over, and you’re likely going to be unsatisfied no matter what route you take. Until some of us see the images we won’t be able to say for sure what’s going on with them, so please do share them, even if just through PM. In another post recently someone was upset over the lack of creativity and general blandness of their wedding photos, but when other eyes took a look at it we all saw that the photos the photographer produced were quite similar to the images on his site, so in that case it wasn’t really a situation of the photographer not producing the images he advertised, just that the client hadn’t really looked deeper into the photographer’s portfolio before hiring him.
Post # 15
@BeeM: Bringing drama from the other post really isn’t necesary and actually has nothing to do with what the OP was asking.
OP: I think you should definately talk to the photography directly. See if there is any more editing left to be done. Sometimes they only edit the ones you are purchasing and that can make a big difference. I also wouldn’t post a link on here, your photographer would probably find this link and it wouldn’t help communications at all.
Post # 16
@BeeM: that was mean and unnesseccary ladies!