- 8 years ago
- Wedding: August 2008
Some of you might remember my previous post about how horrible the lady who handles the wedding stuff at the venue is being to me and my client (I’m the wedding coordinator for a friend) – she’s been really snappy and nasty, basically has complained outright to me on more then one occasion about all the things she hates to have to do and in general is a bitter lady who’s never been married and hates weddings.
Well to my complete amazement, the conversation I needed to have with her earlier this week went AWESOME, she was polite and helpful! I found out the owner of the golf club was back in town and laying the law and that her job was hanging by a thread as this isn’t the first time this has happened and she has actually made wedding coordinators QUIT on their brides because they can’t handle working with her before….anyway I hoped her getting in trouble meant her tune would change for good….
I e-mailed her Monday asking her to remove the groom from the e-mails she copied everyone on as they were confusing him, he was getting frustrated trying to figure all the junk out and basically it was causing stress between him and the Bride. Since all this was little stupid details the Bride and I were handling she told me to have him removed, she would explain it to him and all would be good. We all know how guys can get with some of this stuff, so I was totally fine with this move.
I sent the venue lady the note, and instead of honoring the Brides request – she e-mailed the husband-to-be and asked if he would like to be removed instead. Which I’m sure you all can see would cause a little issue, especially since he didn’t know yet, he was going to chat with the Bride when he got home from work that day.
My bride flew off the handle, the groom was actually just fine with all this but then really mad that this lady couldn’t follow simple direction and then I e-mailed her telling her she overstepped her boundaries, she should never question a request of the Bride, and that delving into their personal lives as she did was unprofessional and rude. I also asked her if she was understanding what a wedding coordinator was for, she should always e-mail me with any question, never them…especially since my Bride is fighting cancer and very ill and can’t take all this stress!
Her response to me was just – oh grrrr! It was so…typical of her. She said – and I quote “I will remove the Bride and Groom from all further e-mail communications and when the final invoice is ready I will have you sign off on it”
WTF!? I never asked the bride to be removed, and I ceritanly woulnd’t be the one to sign off on the invoice, I’m not the contract holder, and the invoice was never mentioned ever in any of our e-mails. I made sure to tell her that her childish and dramatic behavior needed to stop and that the days events would be brought up to the owner asap.
She’s yet to respond to that – and we still have to go do the tasting which should be a blast with this witch! My bride is actually scared to go in.
Really, it is my GOAL to have this woman fired! It will be my wedding gift to the Bride and Groom! LOL