Post # 1
So I never really post on here. I pretty much just read things people write, but we got our wedding photos back the other day and they’re super horrible. The girl that we hired was a friend of hours with a “growing” business so we decided to give her a chance. What I had seen wasn’t amazing, but it wasn’t bad and the price was decent compared to others in the area. The day of the wedding she was extremely rude, bossy, and referred to my friends and family as “You” instead of trying to learn any names. She was basically a crabby snot the entire day, but I was just going with it because it was my day and I wasn’t going to let anything ruin it. Then two days later she told me how rude I was to her and that I don’t appreciate her, which had me in tears because it absolutely wasn’t true. We even wrote her a card thanking her and apologizing if any feelings were hurt because it wasn’t our intention. Then we received our CD. Almost all of the photos are out of focus. There’s nothing that is printable. Some of them have the wall in focus behind us instead of our faces. They really look like I handed a family member a point and shoot camera they took pictures. They are not at all professional quality. There’s not a single photo of my bridal party walking down the isle and one of the two of my parents walking me is blurry because the shutter speed was so low and it wasn’t focused on us anyway. (The settings are all on the photo properties on the CD) She missed our first kiss and all of my flower girl pictures are out of focus. She actually sent me a card telling me that she captured every moment and hopes I love them. I can’t believe it. I’m in awe at how badly she did. Like did she do this to me on purpose because she felt I was rude to her or is she just that bad? We scheduled a photo session for just the two of us because we live in a different state that we got married in, so we will have some good photos of us in my dress and him in a tux, but it’s not the same. Some of my guests had better photos and the crazy thing is that she held onto them for seven weeks saying she was “editing.” I know there’s really not a lot I can do because she was there and performed the service that was in the contract, but the pictures are just so bad. She got off feet in almost all of them and there’s tons of space over our heads. At the reception it looks like she just gave up and there’s a picture of a bottle of alcohol. I put a lot of work into the details of my wedding. It was completely DIY and it was beautiful, but you would never see that from the photos. 🙁
Post # 3
I’d look into taking her to small claims court.
Post # 4
I don’t know what to tell you – I’m just really sorry. 🙁
Is there even one that you sort of like (that we could see)? I think having the pictures taken with your DH is a great idea, but I understand it’s not the same. Are there any guest pics that you could edit online and print so you at least have something to frame?
Also, I would write her an email to let her know just what you said to us. I would stop apologizing and let her know how rude she was on your wedding day and how you feel the photos are unusable.
Post # 5
@Juliepants: ^^^ this.
So sorry u have to go through this.
Post # 6
- Wedding: January 2013 - Harbourfront Grand Hall
I am so sorry! Not that it excuses her actions but I’m sure your photog was stressed the day of and held on to them because maybe she was trying to edit them, but clearly nothing could be done so she said screw it and sent them your way.
I definitely agree that you should take her to small claims court and recruit your guests to get all the pictures they might have of your day.
Best of luck.
Post # 7
- Wedding: July 2012 - Baltimore Museum of Industry
Oh that sucks.
In addition to what PP’s suggested about dealing with your photographer, I’d advise setting up an online album guests could post pictures to. We used yogile- paid $25, and there’s no password, which makes it really easy for our guests- just upload. We’ve gotten some amazing photos from friends & family- I’ll bet you have some great photos from guests you just haven’t seen yet.
Post # 8
Small claims court is sounding like the way to go. I’m so sorry this happened to you. No bride should have to go thru this. I had many unusable and blurry photos of important moments, so I understand your frustration. To have all your photos be bad is inexcusable.
Post # 9
Yikes. I think you should confront her. Sit down with her and go through your photos and ask her if she honestly thinks she did a great job when you can’t see anything and they’re out of focus or cropped in weird places. She can either tell you she’s sorry or she can lie and say you’re wrong. Either way, you’ll know whether you should invest any more time in this friendship or if it’s time to cut the cord. Then I would send out a message to your friends and family to ask them to share their photos of your special day.
Post # 10
I don’t think taking her to small claims will really do anything but bring you more stress, heartache and money. The first point for future brides to reflect on is why it’s a bad idea for hiring friends or family, the other is you really get what you pay for. Not that you deserved it in any way, it breaks my heart when I hear story’s like this.
Post # 12
Small claims seems like a good idea at first, but like someone said it’s more money and stress. We also got married in another state (where we are originally from) so the stress/money of travel would be in there too. I’m just so sad about it 🙁
There are maybe 5 but the rest are pretty bad. Some of my friends uploaded their pictures to a site called minus.com and I have some. Theirs are better than hers..
I definitely won’t stay friends with her. I was trying to be so nice too even though she was really getting on my nerves. I think she took advantage of me because I was so nice to her. I dont know how she has other customers that don’t complain. Maybe their photos aren’t as bad? Maybe they just don’t know that they’re bad? Like how could she not notice? Nothing was done with our skin. It’s like they were batch processed and barely touched.
I think we’re going to write her a letter and I will probably write a review online too. I’m just still in shock.
@PizzutiStudios: The crazy thing is that she went to school for photography and she has a business. I feel like I had every reason to trust her, so it wasn’t like just a random friend. I just didn’t look at her work enough.
At least I’m excited for our upcoming shoot! I’m trying to be positive.. Ugh!
Post # 13
@ForeverSummer: I think you’re handling this really maturely, and I would definitely go ahead with the poor review and the letter. Your new photo shoot is going to be AWESOME and you’re going to have some beautiful “wedding” photos to hang in your home!
Try to write out a list of all the wonderful things that were positive about your wedding and read it every time you’re feeling down about the shitty pictures. Don’t let this one aspect taint your memories of your whole day. 🙂
Post # 14
@Juliepants: That’s a really good idea to write things down because all I can think about is this right now. It would help.
I told the new photographer (who has plenty of great examples of her work) my story and she said she’s excited to work with us. She’s already been so much nicer than our “friend”
Post # 15
@ForeverSummer: Unfortunately small claims court will get you nowhere. She doesn’t even sound like she has a legit business going, and you hired her knowing her lack of experience. I appreciate your willingness to share this story in the hopes that others will see it and think twice about hiring someone who is still in the portfolio building stages of wedding photography. It’s not an event that can be re-captured and it’s certainly not worth the risk in most cases. Unfortunately you can’t expect a professional experience or result from someone who is not a professional.
Post # 16
I’m so sorry this happened to you. (((HUGS))).
I did not experience this scenario. However, even though I had a very nice, very polite, extremely hard-working photographer, I, too, was disappointed in many of my wedding pictures. I know it’s painful to see some of the absolutely breathtaking photojournalistic shots that many other brides have from their weddings and then compare them with your own. It’s hard when you had those few, special, once-in-a-lifetime hours of your life that you can never re-create, and the pictures just did not capture all of those moments the way you had hoped or envisioned.
One thing that has helped me is that I have come to realize that very few people care about wedding pictures that are not of their own weddings. Yes, for a short time after a wedding, family and friends may “ooooh” and “ahhhhh” over your wedding pics. However, for the most part, shortly thereafter, people will no longer proactively be interested in seeing them. I’ve come to appreciate the fact that the people who attended my wedding have BETTER pictures — those captured by their own eyes and which have now become their own memories — than I could possibly ever have showed to them. I’ve also finally realized that, with the possible exception of my mother, no one else is at all bothered by the shortcomings of my wedding photography. (Not even my DH really spent any time looking at our wedding pictures after he saw them all for the first time.)
I hope that family and friends who took pictures at your wedding will make certain that you receive copies, and I hope that you find some amazing and wonderful shots among those taken by your guests!