(Closed) Hotel Block – Frustrations!

posted 6 years ago in Logistics
Post # 3
979 posts
Busy bee
  • Wedding: June 2013

What kind of contract have you signed with them?  I blocked off hotels for our wedding already, but all they needed was our names and wedding date.  No contract.  Are you going to be held responsible for any fee if you don’t have guests book rooms there?  If there’s no penalty, I would use a different hotel.  I don’t like having to work hard to give someone my business.  I don’t know if this is a chain, but maybe a larger hotel would have better communication.  good luck!

Post # 4
1043 posts
Bumble bee
  • Wedding: November 2012

I have two hotel room blocks, and I have two contracts for them – both merely say they are holding X number of rooms for us on X date – no obligation on our end for fees/certain number of rooms booked.  If you cannot get the name and direct number / email address for a manager at the hotel, then yes, I would recommend finding another hotel room block. 

Hotels thrive off of wedding blocks, they make a lot of money thanks to you asking your guests to stay at their hotel.  They should have provided you with booking information (including a website link) to provide to your guests at the time the contract was signed and returned to them. 

Good luck!!  🙂

Post # 5
12879 posts
Honey Beekeeper
  • Wedding: November 1999

I agree with PPs – my blocks are made, and the contracts simply state how many rooms, what dates, costs, and the cut-off date.  One hotel provided us with a personalized booking page, while the second gave us a promo code for guests to call the hotel with.  Poor communication is a bad sign; if you have other options, I’d consider them.

Post # 6
2965 posts
Sugar bee
  • Wedding: April 2013

@jrzvol:  I agree. I didn’t sign a contract with my hotel… well I did to book the meeting room for our reception but it had nothing about a hotel block listed. I blocked 10 rooms and they just asked for our names and wedding date. They also informed me that they would need to know what guests are booking rooms 3 wks in advance but other than that no. Yeah I would think signing a contract would mean you are held responsible for those rooms. My hotel isn’t really a larger hotel either but they are the newest in my area so they do provide quality customer service… Trust me. They stay booked. I haven’t even gotten to see my reception space 🙁

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