(Closed) How do I fire my photographer?

posted 7 years ago in Photos/Videos
Post # 3
Member
3176 posts
Sugar bee
  • Wedding: May 2011

Does it say in your contract when your suppose to receive the pictures? My friend was able to get out a contract because the photog was super late getting the pictures to her. she was experiencing the same thing as you, no contact and wanted out and just find something to use in the contract.

Post # 4
Member
1613 posts
Bumble bee
  • Wedding: October 2011

I’m not real happy w/ my photographer either.  She told us it would be 2 weeks to get our e-pics back… it ended up being 8.  Then, we only got 40 or so back, and most of them were color & black and white so really only about 20 pics…. so I emailed her and she said she would look thru the photos again and send us ones I remembered taking but never got pics of.  That was right after Thanksgiving and haven’t heard one peep out of her.  We signed a contract for our wedding and gave her $100 down, so I doubt we’ll be able to get out of it either but I am not impressed…. I hope you can get out of yours!

Post # 6
Member
1986 posts
Buzzing bee

@MsGreenTrees: Just call her, tell her you want your deposit back (do a chargeback if its on CC) and that she broke the contract due to a failure to perform. Vague wording can work in your favor.

Post # 7
Member
566 posts
Busy bee
  • Wedding: November 2011

Oh dear a 50% deposit is a lot to lose. Like the pp I’d check the contract to see if there’s something in there about time to get pictures. You might be able to use that to negotiate some return of your deposit. It sucks when your vendors aren’t responsive but it’s better to find out sooner rather than later.

Post # 8
Member
621 posts
Busy bee
  • Wedding: October 2010

From what i understand, and i might be wrong. A lot of photographers will put it in their contract (i know i did , i am a starting photographer) that the 50% deposit is to reserve the date and make sure no one else books that date with them and if you want to fire the photographer you will most likely not get the deposit back. I hope it was not a lot of money… As for your Engagement pictures, it’s also something that you should discuss with the photogrpaher. My wedding photographer said that i can have the CD with images when i get my wedding picutres back, he wanted me to buy the prints from him before the wedding (which i did not quite like, but was fine with). If your phorographer said she would give you picutres in 4 weeks and did not – that is just not good business ethics, photographers like that give me (a starting photographer) a bad reputation. I would fire her, find someone else. Don’t worry about the money/deposit.

Post # 9
Member
186 posts
Blushing bee
  • Wedding: June 2011

I’m in a similar situation.  I’m not happy with my e-pics and am about to book someone else for our photos.  We are planning on calling after we book the new photographer to cancel, and we are more than willing to lose our deposit, but it’s only $200. 

Post # 10
Member
621 posts
Busy bee
  • Wedding: October 2010

@PrincessBrideSuzy – that is a good idea. Look around, do a session with the new photographer and then see.

Post # 11
Member
1405 posts
Bumble bee

Wow, so many people unhappy.  Curious, are you all using well known professionals or part timers more on the inexpensive side?

 

Typically what happens with newbies is they try to offer their services cheap so they have to work on volume and then can’t keep up.  A lot of professional photographers have issues with all these newbies undercutting them and stealing business, but  in the end they only hurt themself.

Post # 12
Member
2204 posts
Buzzing bee
  • Wedding: October 2011

Step 1-read the fine print of the contract

Vague wording is good for you- but be polite and professional. You’ll get much better results if you keep your cool and handle it professionally.

Post # 13
Member
4137 posts
Honey bee
  • Wedding: May 2011

send a polite email. call to follow up, but you want to be sure you have it in writing, so if anything is said in the call, like “yeah i’ll give you x dollars back,” send another email stating exactly what was said. 

stay polite – they have your money, so there’s no use pissing them off. say that you don’t think you’re a good fit for each other.

Post # 14
Member
3041 posts
Sugar bee
  • Wedding: May 2010

@princessbridesuzy – Do NOT sign a new contract until you are out of your old one. A contract is a legal agreement & unless the photographer did something to break the contract, you are legally bounded to that. So if your 1st photog won’t break the contract, & you already have a 2nd one, you can get into a legal issue.

I would be seriously concerned too. Does she have a studio? I would meet with her in person. Tell her you are very concerened about the lack of communication from her. This could be a preview about how your wedding pics would go with her. Don’t be rude, but let her know you are unhappy with her communication and what can be done to resolve it. You never know, if she is a pro & was injured or had a family emergency or something, you can probably work it out. If she was ignoring you, I’d get a new photog & you should get 100% of your deposit back if she broke her contract.

Post # 15
Member
2373 posts
Buzzing bee
  • Wedding: July 2008

@USER876: I think you’re seeing more negative posts because what questions can brides have about a positive experience? If you look on the “recap” board there are TONS of happy brides.

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