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I got married July 9, and got our disks and album back at the beginning of Sept. That seems a little long. What did it say the timeline would be in your contract? Doesn't seem like a good sign that they're not responding to you.
Woah, we got our proofs 3 weeks after, and our photog is on the newer end of the wedding game! Plus I know she had another couple of shoots between the wedding and when she put our pictures up, so she obviously made it a priority (which we sincerely appreciate!).
Did your photographer give you an estimate on time? We wrote a time estimate into our contract before we signed, plus she verbally confirmed that time frame to my husband's dad at the wedding.
I'm also curious, did your photog give you a timeline? Our contract with her stated that we'd get online proofs within 6 weeks and the hi-res DVD within 8. She delivered exactly on time, despite being wicked busy. We got married on 9/5, got a preview slideshow within 48 hours, got the proofs online on Oct 15, and just got our DVD this past Wednesday. If I were you, I'd definitely be irritated -- that is quite a long time, in my opinion. I'll echo what the others said -- did your contract give a timeline?
I think 12 weeks is at the upper limit of reasonable. I think our contract states 8-12 weeks. I'd be more annoyed that he isn't getting back to you.
Being able to get 90 pics done in 2 days is....crazy. Are they edited? Or just slapped up on their FB account? Any way you slice it, they should be getting back to you about a time frame. From the 10 threads like this I see a week, I think getting a timeline in writing is the #1 question we aren't asking as brides! This is the busiest time of year for a lot of photogs, but that seriously doesn't excuse not having photos from multiple months ago released to clients.
2 days for me!! We got married in MX on a Wednesday, did our TTD on Thursday and our photog met us at the airport on Saturday with about 130 edited/retouched prints + all pics taken on DVD. Had the slide show waiting for me via email when we got home on Saturday too :)
This post is making me feel better about my pics! My contract says I will have my proofs within a month. It has only been three weeks now, but I was a little bummed to not have mine yet because it looks like my photographer generally gets proofs up within 2 weeks (why yes, I have been stalking his website!).
I would be calling them! I doubt there is anything wrong with them but they need to get them done and get them to you! That seems like way too long. We got ours around 4 or 5 weeks after the wedding.
Our photog told us 6 weeks.... I'm patiently (or not-so-patiently) waiting... (with no sneak peek pics)
Try communicate with him via FB and/or email - maybe they'll be more prompt answering that way.
we got married on 9/18, had our online proofs 10/18, and will have our cd/dvd hopefully by 11/18.
Everyone is different. Check your contract, it should have a delivery time on it. If it doesn't, then you should have asked for one to be on it because without one, you are at your photographer's mercy.
ours took about 6 weeks for them to send us our proofs on a CD but he orignally said 3 to 4 weeks. He did tell me he was very backed up when he told me 3 to 4 weeks so I wasn't expecting it back that fast.
We got our proofs a little less than 2 weeks after our wedding and our album proof about three and a half weeks after the wedding.
Thanks for the replies everyone... our contract says 6 weeks. This weekend it will be 15 weeks. I've called 3 times in the last two weeks and have heard nothing back. I wouldn't necessairly mind waiting this long, I know the summer is a busy time, it's just the fact that he hasn't contacted us to let us know anything either way.
When do I start threatening legal action?
Pretty much, as soon as I get my pictures, I'll be writing an honest review for him online on several wedding websites. My review: gorgeous pictures, horrible service.
Ugh, I'm so frustrated! I just went back to look at my preview and I love the pictures so much and I'm so angry at him right now! I just sent off an email.
If anyone wants to check out my 99 photo preview http://www.facebook.com/?ref=home#!/album.php?aid=233412&id=99234350451
I've had a friend that had to wait 4-5 months to get everything back. They got married in peak wedding season, and the time was on within their contract. Still, they should of responded to your calls...
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Our wedding was on July 24th and our photog updated his facebook with about 90 teaser pics 2 days later, but we haven't heard ANYTHING from him since. I've called him twice in the last 2 weeks and haven't heard anything back.
Should I be upset (other than the whole not getting back to me thing) or are other July brides waiting for their pictures?