(Closed) How long did your album take?

posted 6 years ago in Photos/Videos
Post # 4
Member
777 posts
Busy bee
  • Wedding: October 2009

Can you just tell them you want your money back and go elsewhere?

Post # 6
Member
777 posts
Busy bee
  • Wedding: October 2009

Not at all! It’s your wedding and your wedding album – it should be how you want it! Especially paying that much money for it!

Post # 9
Member
263 posts
Helper bee
  • Wedding: November 2010

My client got married on May 12, 2012, and I already shipped her album today! I think it’s a shame you haven’t received it yet. Considering the amount you paid, you should have gotten them already. 

Post # 10
Member
41 posts
Newbee
  • Wedding: April 2012

Maybe you should tell your photographer that you love the photos they took but you’re just not satisfied with the album layout and explain why. Tell them that you want a nice album with this this and this (explain here what you expect). I would mention that frankly you don’t want to wait any longer and maybe say that you won’t give the business a negative review if they refund part of your money and let you assemble the layout, then they can print your design through their printer.

For $1400 they had better deliver a quality product, and if they’re not willing to either give you your money back or work something out with you then you should definitely write an honest review about the company.. not sure what else you could do. Just be mindful of how you word your emails/phone calls with them, it sounds like a fragile situation and you’ll have a better chance of getting what you paid for if you handle it tactfully. Good luck!

 

Post # 11
Member
35 posts
Newbee
  • Wedding: June 2011

We got our wedding album within 3 months. We paid for the basic package, so I chose all the pictures and made simple layouts. Then I made another wedding album using Mixbook.com. I put all the good pictures from our friends and families, but I still haven’t order it yet. It’s cheaper compare to the regular, thick and heavy album from the photographer. 

 

 

 
 

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