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yeah, 24 hours would seem appropriate, IF you have other vendors to choose from! BUT... some of the best vendors (eg, most highly sought after b/c they are the best in their field!) are going to be able to get away with being a bit less professional with their communication standards b/c they might not be desparate for business.
I wait a week. It's unfair to only give vendors 24 hours notice. I have a friend who is a photographer, and a friend who is a wedding planner and they have to answer phone calls, help their existing clients, meet with new ones, answer e-mails, etc all while still running their business. It's really difficult for them to get back to everyone in one day.
and some vendors are closed certain days like Monday's so if you email them friday, it may take until tues or wed to hear back.
It depends on the vendor. For venues, they typically have a person handling just bookings and new enquiries so I want to hear from them at the latest within 24 hours to know that they're working on my request. For others who are essentially a one man show then I give them more time. I run my own business so I get that they don't always have the time to respond right away.
I'm actually waiting on a quote for our venue still and I'm getting a bit ticked off because she forgot about it until I emailed her last week. It's now been almost 2 weeks since we visited the venue and still no quote!
It depends. If someone has their own business, and it's just them, I would give 2-3 days. For a bigger business or company employing someone solely to deal with enquiries, I would expect an acknowledgement within 1-2 days (I wouldn't count weekends in either case, I only count Moday-Friday).
While I apppreciate people are busy, it isn't difficult to at least send a brief acknowledgement so that you know your request/query has been recieved and noted eg 'Thank you for your recent enquiry into x; we will endeavor to get back to you within 3 working days/by such and such a date'. That IMO is better than simply ignoring someone and getting back to them a week down the line.
If someone was very slow responding every time, I would find it frustrating. IMO part of the service should be good communication and quick responses, so if that was lacking I would look elsewhere.
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How long do you give for a vendor to contact you before you decide that you no longer are interested in their services?
I have contacted a few people who have immediately gotten back to me and some who don't get back to me for 2-3 days or more. If I don't hear back from a vendor within 24 hours I usually decide that I'm not patient enough to have to deal with this when its closer to the wedding and I have questions. I know everyone is busy but I feel if they are interested in your business (as long as its not a weekend) they will get back to you within 24 or so. Does anyone disagree? How long do you give?