Post # 1
As I’m writing this, I have been on hold for 17 minutes and 42 seconds, and I’m getting irritated lol.I have a question that will take .2 seconds to answer. Arghh
So how long do you last on hold before it starts to annoy you?
Post # 3
I can’tstand the repetitive music. For example, last week I was on hold waiting to connect to a conference call and the other people were late joinging…. the music was an instrumental version of “Proud” by Heather Small however the section it kep playing had a few mistimings compared to the original and kept annoying me, lol.
I do however work at a call centre and am always polite to those who come through because unfortunately we do not know how long the callers have been waiting.
Post # 4
This depends what I’m calling about… if its something quick like your question, about 5 minutes. I can stand it for longer if it’s something really important or if I expect the wait.
Post # 5
At the 10 minute mark is where I get super angry, and unless it’s a dire issue, I will hang up.
Post # 6
- Wedding: November 2013 - St. Augustine Beach, FL
@sunkissed19: It depends. If I have already spoken to actual person and they put me on hold, I will usually be okay for about 2-3 minutes. If it’s an automated service I have figured out to put them on speaker phone and then go about my business until an actual person picks up.
Post # 7
My ire raises in direct correlation to how frequently the hold music is interrupted to tell me to keep holding and that someone will be with me shortly.
Post # 8
I get upset after like 2 minutes, but I’m also pretty impatient, hah. I’ve been having to hold A LOT lately because I’m dealing with immigration stuff for my SO, so it’s been testing me!
Post # 9
I usually put my phone on speaker and wait for someone to pick up on the other end. Otherwise after about five minutes I’m annoyed.
Post # 10
I don’t wait long. I have switched providers based on their inability to answer the phone. Too long and circuitous an automated menu will do it too. Send me on a wild goose chase once, find my services moved to another provider.
Post # 11
It depends on what I’m calling for. If I’m on a time limit, I’ll wait 10 minutes. If I’m not, and it’s important, I’ll wait as long as it’s needed. I usually put the phone on speaker phone and play video games or do something else.