Post # 1
I want to say first off that my venue and their wedding coordinator are really wonderful. I understand she is busy and that our wedding is still 6 months away, so I’m sure she has other priorities at this point.
We’d been in touch last week and had discussed a few things, she answered some questions I had and she was very prompt. However last Friday I sent the last email in our conversation and it was about setting up a date for our tasting (she had brought it up in the last email she sent). Since then, I haven’t heard back from her and so I’m not sure if I should reach out to her again.
This did happen once before back in the fall where I emailed her and then I didn’t hear back. I let it go a month before I resent the email. I don’t really know if I should let it go quite as long this time, but I don’t want to be a nudge.
Is it too early to follow up?
Post # 3
@loveinthelibrary: I would follow up after a week, for sure! Sometimes it falls through the cracks. The woman doing my alterations, I had sent an email, heard no response, so I wrote back after a week saying, hey, you may be out of town, or sick (i hope not!) or maybe my email got lost, so here it is forwarded from last week. And she got back to me and was SO happy I resent it because for some reason she didn’t receive it and felt terrible!
Post # 4
Follow back! I would try a different form of communication like maybe phone? But I would wait until Monday because they may have a wedding going on tomorrow 🙂
Post # 5
Thanks you guys! I’ll definitely reach out to her then. But I think I will wait til Monday like limekitty suggested. It’s possible my last email, sent on a Friday, could have slipped through the cracks in the craziness of another wedding, so I’ll try to time it a little better this time 🙂
Post # 6
A tasting 6 months out should be on their radar. Food is the most expensive part and it needs to be settled early. Follow up for sure, you’re right to feel uneasy. I feel you on this one. When it comes to vendor response, I have no patience. I have to rent a dance floor for my venue. I found 2 companies that I was interested in. One was about $200 cheaper but didn’t respond. After 3 days, I booked the more exoensive one. If you can’t be bothered to respond to potential customers quickly, I’ll take my business elsewhere and glady pay a bit more.
Post # 7
We ended up dropping our venue because it took them over a month to get back to us, despite multiple e-mails and voicemails. I would definitely follow up.
Post # 8
@loveinthelibrary: I just had the same issue with my caterer trying to set up a meeting to go see rentals.
I sent him an email, heard nothing for a week, sent a follow up, waited another 4 days and I called him today. Heard back in a couple hours.
Post # 9
@Miss Wellies: Aaah I feel your pain- I was sometimes tempted to cut our venue loose because they would just never respond to anything. I got so frustrated with repeated, unanswered attemps to contact the catering manager at our venue (a restaurant) that I had my FI step in and contact the owner. All this just to get a contract from them… We stuck with it just because we REALLY wanted that venue and they happen to serve amazing food.
So yes, keep following up, and be persistent. I was always worried about being a bother to them, but I got over that pretty quick since in the end, it’s their job!
Post # 10
@kestane: Although we really liked the venue, it just wasn’t worth the hassle. Now we’re planning a private ceremony in our own backyard; the management is much more reasonable. 😉