- 3 years ago
My daughter and sIL ordered from a family member who charged 3 g for HD videography and photo albums. For a price of 60 a family member could receive the wedding video for 65.00 (60.00 for video and 5.00 for shipping) Their wedding was May 18, 2013. My daughter has only rec’d partial pictures and no video. My grandmother who is 97 years old could not travel in for the wedding so my my mom ordered 2 simple dvds (he wanted them to buy blu-ray- they had no idea what that was) and was told that it would come in in time for Christmas. It still has not come in. My mother is upset and I am upset. I have contacted my SIL and he will do nothing because it is family. I tell him it is a business transaction.
And for a lil more FYI this family member has been in the business for more than 20 years, told them it would be a gift up until presenting them with a bill 2 days before the wedding. We had offered to do a contract with them the year before and was told it would be a gift to them. He is the youngest brother of 11 kids. The second oldest son did this to them. What is a normal time frame to expect pictures?