(Closed) How long for E-pics to come back?

posted 9 years ago in Photos/Videos
Post # 3
Member
6010 posts
Bee Keeper
  • Wedding: May 2009

Our e-pics were done in about a week, and we received the disk of our edited pics about a week after that, so 2 weeks all together.  Of course, this was in November/December, so I our photographer was really not busy with anything else.  I would call your photographer directly.  She might have forgotten or something might have come up that makes it take longer, but it will probably make you feel a lot better to speak with her in person.

Post # 4
Member
360 posts
Helper bee
  • Wedding: September 2009 - Westwind YWCA camp

I would think this is a reasonable time frame!  Do you have her phone number?  It seems a little unprofessional of her to be so hard to reach.

Post # 6
Member
6010 posts
Bee Keeper
  • Wedding: May 2009

Lol, I totally understand you about not wanting to be the "bridezilla."  We had a problem with our first caterer.  Right when we decided to sign a contract he stopped returning phone calls, didn’t answer emails, and generally blew us off.  We ended up going with someone else, but I just found out this weekend that his wife had a baby at that time, so I think that’s why.  Having a baby is a totally valid excuse, but I don’t think that validates his actions of flaking out on us.  Our photographer called us from the hospital when his wife was having a baby to let us know that the delivery wasn’t going to affect our photo return time!  Not that I think everyone should be that dedicated, but still…

Maybe you could bring up the timeline for getting wedding photos back at your last meeting before the wedding?  Something along the lines of "I know June is a busy season for you, but we’re going to be so excited to see the pictures after the wedding!  How long will it take for you to process the photos and get them back to us?"  And then just be sure she sticks to her promises.  Her excuses might be valid, but I would be a little more pushy if she is already flaking out on e-pics.

Post # 7
Member
209 posts
Helper bee

Just give your photographer a pleasant call.  She is probably busy, let her know that you understand that she may have other responsibilities to take care of but you would like to have your photographs done since it was taken back in February.  

 It usually takes me 2 weeks to finish the photographs and sending to the client the eSession photos.  

Post # 8
Member
65 posts
Worker bee
  • Wedding: November 2012

I agree edit time is generally 2 weeks, a little longer for the wedding. If you I would give her a friendly call and tell her you’re touching base and would like to know how much longer.

How many proofs did you agree on? Some photographers show only the best of the bunch, not all of them. 20 proofs are normal for some photogs, while I think about 30-40 is more reasonable. Maybe she only planned on showing 13, but that is a bit low for proofs, but I wouldn’t expect all of the images either. If she is your wedding photog make sure you go over how many images you should expect to recieve and the timeline also for the wedding.

 Are you ordering prints from her, mention you’d like to have those before the wedding too as you may have such and such going on and you’d like to share before the wedding occurs. But do call her though and make sure you’re both on the same page before the wedding.

Post # 9
Member
20 posts
Newbee

You are certainly NOT being unreasonable, I will have engagement photos ready within 1 week, and I would say the average would be 2-3 weeks for most professional photographers, they should certainly give them to you, so you can enjoy,post, share and maybe even use at/before your wedding! A pleasant call or email should be sufficient, and if she does’nt give them to you right away, remind her again!! She certainly shouldn’t hold anything "against" you, as you are being PERFECTLY reasonable!! Take it from me, 

I have ppl asking the day AFTER a shoot! And even though it may not be possible, I try to get them their photos as son as I possibly can!

Good luck 🙂

Post # 11
Member
228 posts
Helper bee
  • Wedding: May 2018

I got my pics back after a month, and took them a week before valentines day. My photographer quoted me a month because it was during a slow time but 2.5 months is ridiculous. I hope you get your pics back soon and keep bothering her about it. I hope she apologizes profusely! 

Post # 12
Member
7 posts
Newbee

We usually do a blog post within 1 week of the esession then the rest are ready and up for proofing within 2 weeks. Even for wedding pictures, we finish all of the images within 1 month. 

 2.5 months is way too long to finish editing pictures.  

The topic ‘How long for E-pics to come back?’ is closed to new replies.

Find Amazing Vendors