How long should I wait to contact this etsy seller?

posted 3 years ago in Money
Post # 3
Member
1896 posts
Buzzing bee
  • Wedding: March 2014

@jenilynevette:  I think if you haven’t received a proof you should definitely contact her!  She set your expectation and failed.

I would also ask for dimensions, etc., so you can get moving without waiting for the physical delivery!

Post # 4
Member
262 posts
Helper bee
  • Wedding: January 2014

I would definitely get in touch with her.

Post # 5
Member
1629 posts
Bumble bee
  • Wedding: October 2014 - Church

@jenilynevette:  Maybe wait until Monday to message? The post could be slow right now. It has just past two weeks so may be on it’s way to you now!

Post # 6
Member
2675 posts
Sugar bee
  • Wedding: May 2014 - Madison, WI

I would contact her and just see what she says. Be polite and just mention what you have here. I ordered an item that seemed like it should be ready to ship right away and after two weeks had heard nothing from the seller. I contacted her and she promised to send it out by the end of the week and threw in a small freebie too. I received the item a week later.

Post # 8
Member
1629 posts
Bumble bee
  • Wedding: October 2014 - Church

@jenilynevette:  Sorry, I misunderstood, I thought you were talking about the proof in a two week turnover period! Definitely contact her, then!

Post # 10
Member
8518 posts
Bumble Beekeeper
  • Wedding: April 2014

@jenilynevette:  You didnt get a confirmation email? I’ve always gotten one when I’ve ordered from etsy. I dont think I’ve ever actually had a seller contact me personally to tell me they received my payment.

Post # 11
Member
2084 posts
Buzzing bee
  • Wedding: May 2014

@jenilynevette:  I would absolutely contact her again! She has your money now you want your product!!!!

Post # 13
Member
8518 posts
Bumble Beekeeper
  • Wedding: April 2014

@jenilynevette:  Oh, okay. I thought you were just meaning you wanted a confirmation message. I’d definitely contact her then. Maybe she’s just got a lot going on and needs to be reminded.

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