Post # 1
I know my vendors make a living out of weddings. They know what’s best. That’s their job. What do you do when a vendor pushes for something that you don’t want?
I ordered some sample cakes a few weeks ago. My cake lady called to confirm my order with me, and she told me that she didn’t recommend one of my selections, plain jane butter cake with almond butter icing. Most of my family prefers their cake without filling; so, that’s what I wanted. I explained to her my reasons and let her know that I wanted to have several small cakes; that way, I can do one with filling also. She pushed again for me to add a filling to the plain cake. I declined. While I appreciated her letting me know what her “best” cake is, I don’t want all of my cakes to have filling. That’s pretty simple.
I picked up my samples today. The first thing my cake lady says to me, this is the first time I’m meeting her, is, “you and your mother have made a mistake ordering that one cake.” Excuse me? What? It’s lovely to meet you too. Now, direct me towards the sugar! She told me that I do still have plenty of time to order the “right cake.” I have never felt such an aversion to a vendor. It was weird. Everyone else has been awesome! Her politeness felt so forced. I’m a sensitive person, and I know I read too much into people’s tone; so, I smiled, thanked her and went on my way. I’m a little concerned about what she’ll do when I tell her how I’d like for the three cakes to look. I get the feeling she’ll have an overbearing pushy opinion on that too.
I left there hoping upon hope that she was wrong about the cake. After all, she doesn’t know jack squat about my taste buds. I tried the first two chocolate cakes. Then I tried the cake most similar to what she said I should have ordered (the only difference being some added fruit flavor.) It was pretty good. I wouldn’t turn it away; that’s for sure! I moved on to my plain cake….
It was awesome! It was by far my favorite. It’s exactly what I wanted. IN HER FACE!
Is it important to trust your vendors? Absolutely! That’s why I’ll order the cake that she wants me to order… with a fruit filling, just like my sample. I’ll also order MY cake because as important as it is to trust your vendors, it can be even more important to trust yourself. YAY for yummy cake!
I don’t plan on finding a new vendor over this minor irritation, but I’m curious what you guys would do or have done with less-than-easy-going vendors.
Post # 3
@MoodyFoodie: the reason she’s telling you to have cake with filling is that wedding cakes aren’t fresh. They’re usually made a couple days in advance giving them lots of time to dry out. Without a filling your cake will be dry. It sounds to me (the way you’re describing what she said) that she might be ESL and maybe what she’s trying to tell you isn’t coming across correctly.
Post # 4
@MsGinkgo: I wish she had that as an excuse! She’s lived her her whole life, and I doubt she speaks anything but English. I wonder how far ahead of time she makes them. My samples were made last week, but it wasn’t dry. Thanks for that! Very helpful.
Post # 5
@MoodyFoodie: She may be not so happy with having possibly (i dont know your guest count) 100+ people eating something she does not consider “good.” It is bad for business on her end. So while she was overly pushy, I could see why she would say that.
I do think it is important to trust vendors, but at the end of the day if you DONT like what they recommend then you dont do it. She has probably been baking for years and has likely recieved a lot of feedback from MANY people… so it may not just be her own opinion about the filling.
Post # 6
@SparkleBee11: I understand that. I think that she’d be okay since I’ll ultimately have 3 cakes. One chocolate that is her “best” chocolate, one that is her “best” cake that I’m adding a little bit of fruit to, and one without the cream filling. IMO, our 150 guests will be able to taste her best cakes.
Post # 7
@MoodyFoodie: There’s also the possibility that she’s been party to similar scenarios in the past and has had complaints about the quality of the cake after the fact. It’s unfortunate that her manner could be improved, but this is her professional expertise and she is just trying to ensure that you are happy with the result.
Post # 8
@daisyfay: I left out that when she called to confirm my cake choices she specifically said, “No one does that.” So, I don’t know. What I do know is that I need to stop stuffing my face with cake. HAHA!
Post # 9
I would stick with her. When my vendors gave me advice like that, I always took it, since I’m not a wedding professional.
Post # 10
@MsGinkgo: I didn’t mention that I asked for icing between the layers. Would that help it to not dry out, or is it just the cream filling that keeps it moist?
Post # 11
@MoodyFoodie: I don’t know about that, I know that icing and the cream filings are different, and I’m guessing that she’s probably concerned about dry cake.
Post # 12
NO, you absolutely do not need fruit filling in your wedding cake. It will not make your cake drier to not have it. Some bakers want to bake what they like rather than what you want. Their favorite is not your favorite. To me it is like anything else, they can make a suggestion but if I don’t go for it, they should drop it and give me what I want. I prefer excellent sugary buttercream and white wedding cake. I don’t want fondant or filling or nuts or spun sugar. Just the plainest best tasting white wedding cake I can find. And it ain’t been easy. Most bakers I’ve talked to spent more time telling me what they can’t or won’t do, rather than what they can. They need to pick up a bridal magazine once in a while and see whats new out there. Geez.
Post # 13
@MoodyFoodie: My baker also pushed the filling REALLY hard. But we just wanted extra icing between the layers!
Eventually he gave up. But our 3-tier cake was only $90 (they gave us half off their bakery cakes for having their wedding in the banquet room). So adding filling would have only added like $10 to the cake price! And he did the swiss dot decoration for free, and make our fresh rose cake topper for free!
So I can;t figure out why he was pushing it SO hard!