Post # 1
Out of curiosity, what is the standard for how perfectly prongs should hug a stone? My husband and I recently picked out an anniversary set and the “engagement ring” is a 1.28 ct tanzanite in a classic six prong, platinum head. I feel the jeweler did a sloppy job with the setting, but this is my first piece of legit jewelry so my expectations might not be calibrated. Here are what I perceive as issues:
1. Not all the prongs seem evenly tall or evenly angled. One in particular looks mangled.
2. I can see gaps between the stone and the prongs – around the pavilion and where they wrap around the crown. I keep picking fuzz out of the prongs, which makes me think they are not well fitted.
3. The head is not well centered on the band. If I balance the ring upside down, the band is not perpendicular to the surface.
Am I being too picky? We went to the top jeweler in town, paid a premium, and it took eight weeks. I feel like I should expect absolute perfection! Do I take it back and insist it be redone?
Post # 2
The prongs should be pretty damn symetrical. Although you probably will still be picking fuzz and hair out of them. And your stone should be centered and tight against the underside of each little prong. If it’s crooked then it’s incorrect. They either tightened it crooked, or even the prings they used are not the right size for your stone.
Post # 3
I would definitely take it back and demand that they fix it! They should be perfect
Post # 4
MsJ2theZ: when you say the “underside of the prong” do you mean the part where underside “V” of the stone rests? My stone is definitely not snug to those, I can slide the corner of a piece of printer paper between the prong and stone. Right or wrong?
Post # 5
TripleNickle: Yes, the little V on the underside of the prong that go over the top of the diamond should be fitting snugly against the top of the stone
Post # 6
I have pretty high expectations about prongs, since they are front-and-center when it comes to viewing my ring. They not only need to be symmetrical, but they need to NOT cover the arrows, either. So a jeweler that is careful not only about safety, but also about aesthetics, is important. Unfortunately, I also have low expectations of a place that allows poor prong work to go by in the first place, and I would hesitate to take my ring back to them. If their quality control or expectations were not high enough the first time, what would make me think they would be higher the second time around?
But given that you were with the best jeweler in town, I’d take it back and ask them to redo things. You do have a right to have your prongs even, your stone set evenly and no prongs to be “mangled”.
Post # 8
TripleNickle: they should be pretty dman close to perfect- take it back and have them fix it as soon as possible (if you are still confident with them that is). DH got my stone re-set before proposing with it, they mangled the setting, my prongs all broke one day when I was putting on my coat (they grabbed the strings inside & it ripped them right off) and we spent all day thinking we had lost my diamond, only to finally find it on the living room floor just feet away from our front door! Lots of tears and stress involved there- you don’t want that to happen since they are so easy to drop out & never see again- we just got very lucky! You may be better off going with another jeweler to re-set the prongs (that’s what we did & we love him now), but they would more than likely charge full price.
Post # 9
I would take it back. I have one prong slightly smaller than the others and I’m sending it to get fixed. If you have a warranty with the jeweler it is probably covered by that. Stuff getting caught in the prongs makes me worry that they might loosen easily…
Post # 12
msformaldehyde: meh, I tried to take pics with my phone cam, but I can’t get it to focus as close up as I need. :-(. Here is a pic of the ring; you can kinda see the prong issue from the top, if you look at the one in the two o’clock position.
Post # 13
TripleNickle: I would go have it fixed. Once yousee it you wont be able to unsee it and it wil bug you forever. That is your engagement ring, it needs to be perfect!
Post # 7
Can you post a picture? We might be able to tell you more after seeing it (plus it sounds lovely) but what you are describing doesn’t sound right.
Post # 10
TripleNickle: I am a prong snob and I need prong perfection! What you describe sounds like poor workmanship and you deserve to have it perfect. You are paying for this afterall! I would try and take it elsewhere if you possibly can. I had a nightmare situation with a ring where the prongs were done horribly, so badly that the stone was chipped due to how incompetent the jeweler was. I had to have the stone recut by another jeweler and reset. I would have never put it back into the hands of the original jeweler to fix.
(Before) Notice how the prongs are all uneven and hanging over, the bottom right hand corner of the center diamond is chipped due to the pressure he used to close the prong:
(After) Had the center diamond re-cut and reset by someone else. Prong perfection!:
Good luck! I hope no damage comes to your stone through this experience like it did to mine. Very expensive to have fixed. 🙁