- Principessa Bunny
- 4 years ago
- Wedding: November 1999
I tried ordering a sample wedding invitation on etsy. The shop stated samples can be ordered by request through messaging. The first request to purchase a sample was made on june 1st as the sample listing had to be posted for me.
I received this 5 days later:
“My apology for the delayed response, these days we are having many orders to deliver that require my supervision and a prefer to respond personally.”
Ummmm….ok? where’s my listing? I didn’t actually write that. I immediately sent a message stating that I wanted to place my order and I needed her to actually put up the listing. (Did I have to remind her that was the first message I sent? Did I have to remind her she actually had to post things to have them sold?)
I received another message on June 10th
“Hope you had enjoyed a great weekend.
I have set a special listing for you, please follow the link to find it:
Your interest in our invitations is greatly appreciated.”
I make the purchase an hour after the listing was put up.
June 19th I sent:
“I’m just wondering when I should expect to receive the sample invitation set.
June 23rd I sent:
“Please get back to me.”
June 25th I recieved:
“My most sincere apology for the delay to send your sample.
There has been an emergency in my family, a week ago my mom has been diagnosed with ovarian cancer and I had to travel to be at her side. Unfortunately, she is very sick, but as I have many orders to deliver, I had returned to work on regular basis today.
Your sample will be delivered on Wednesday or Thursday, June 27 before the end of the day.”
I’ll be honest,
My first thought was I hope she isn’t lying. My sencond was how unprofessional. I felt bad but also thought this is a business your running? She could have just sent out a mass email to her clients or put a posting on her store saying she needed a few reason due to a family emergency or whatever she wanted to post as a reason..I woulsd have even been better off with no reason, “closed for x days” at least I wouldn’t have felt like I was left hanging.
I was too angry by her to write back and unsure how sincere her reason was.
Well, as it turn out it wasn’t sent out on the 27th. and I just received it.
The package was squashed. The ink looked good on the envelopes and the rsvp card, but the 2 other cards inside the ink looked faded.
The invitations themselves are gorgeous.
Should I just order early and hope for the best? Comment on the ink? Would it even make a dofference? What if she says it’ll be taken care of then I make my oder and get the same thing? It’ll be too late to rder other invitations from anywhere else and I’ll be out the cash. No one has invited like hers. Should I comment on her mothers situation I sympathize but that’s no excuse for her being unprofessional…but in a nice way of couse. Should I run?