In Full Bloom Florist, 70 Motor Ave, Farmingdale, NY
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hurricane irene cxled wedding, vendor not cooperating, need advise please!

posted 8 months ago in August 2011
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    1.
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    gardenia5651    August 2011  

    Hi Bees,

    Our wedding was supposed to be the day of the hurricane, but the caterer cancelled due to hurricane irene two days before. I was devastated. I had family coming from overseas and all over the country. We are looking to reschedule for the spring because we are hoping our family from overseas will come back then. We did end up getting married in a small ceremony and I asked the florist to bring my bouquet and a few centerpieces to the ceremony, which they did. However, I later found out that they were not willing to credit us for any of the flowers we did not receive.  I did not know this at the time. We paid in full, thousands of dollars. I know flowers are perishable, but I think this is unfair. They should have delivered all the flowers I paid for or at least given me some credit.  They are not showing any sympathy and I feel they are being selfish and just want to take my money. It does not mention anywhere in contract about 'acts of God.' Am I being unreasonable? What can I do to get my money back?

    My caterer also wanted to charge me for some of the food they started to prepare. It does say in the contract that they are not liable for 'acts of God', but they are the ones who cancelled the wedding, so should I still be responsible?  Also, they told me they were going to use the food from my wedding for other weddings that weekend anyway, so it did not go to waste. They made a profit either way. I am planning to reschedule on another day with them, so they will still have my business. I don't think I should have to pay for food they reused. I also paid in full for the wedding for a set number of people and will probably have less people come on the rescheduled date. I think they should refund me for the difference, as long as I meet my minimum guest count. Do you think this is fair?

    Please give me your opinion/ advise. Thanks!

     
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    mah434s    May 18, 2012   Afghanistan

    No, if they cancelled you are not liable to pay for the food. You may want to mention you are having a lawyer look over the contract and discuss the issue with you. They may back down quickly if they feel laywers are getting involved. You dont actually have to talk to a lawyer...its more of a scare tactic.

     
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    gardenia5651    August 2011  

    @mah434s:

    Thanks for the advice. Florists said they would only reimburse for labor which is such a small fraction of what I paid. I am soo mad. I will try the lawyer tactic. Haven't heard from caterer yet.  Will let you know how it goes.

     

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