- 5 years ago
- Wedding: March 2013
So ladies, I think I may be going a little crazy! Hear me out..
I am getting married next March at a beautiful venue. It’s a Spanish theatre turned event-space. It’s by Mt. Baldy in CA and it’s totally quaint and beautiful. The venue is owned by a catering company; by booking the venue, it means I have to use them as the food and cake caterer; they also give you special discounts if you used their DJ/Lighting company…it’s sort of a packaged deal for a lot of the big things you need to worry about, while still being able to make certain decisions (hire your own photographer, your own florist..etc)
One of the benefits with my venue is that they provide you with a day-of coordinator. Now, I’ve been a bridesmaid/MOH for 5 times and every single wedding I was a part of either had an outside day-of coordinator or someone from the venue, but the ones with an actual outside coordinator always turned out to be more organized, so when my venue told me they’d provide me with a day-of coordinator, I sort of still believed (based on experience) that I needed my own coordinator. I ended up hiring the same girl who helped plan/coordinate at my friend’s wedding, and she seemed great, until Sunday.
Prior to my planning meeting on Sunday with my venue, I had my food/cake tasting back in November with my venue. I was there on a Friday night when they had an event going on, and I met their in-house day-of coordinator and honestly, she was really great. She told me a list of things she’d handle and the venue was surprised I had hired my own coordinator, but it became at that point I might not have needed to spend the $ to book my own coordinator.
Then on Sunday, I invited my day-of coordinator to join the planning meeting. We were there for about 3.5 hours total, talking everything from timeline, linens, to food and cake selections..etc. When it was about almost 3 hours in, I asked if my day-of coordinator would like to leave because she was just sitting there and she seemed bored and did not give much input. She was like “oh are you sure?” And I told her yes, since at that point we were just going over food selection, which did not really involve her. She pardoned herself and promised to email me once she was able to finalize my timeline.
Then I got an email on Tuesday from her, and she demanded to be paid for the last hour she was there at $100/hr because contractually, she was only supposed to be there for 2. Now, I know contractually I do owe her the extra $ of “work” but she seriously just sat there and did not do much. And also, as a courtesy, if you are really charging by the hour and you know you are only allotted 2 hours, wouldn’t you speak up and tell your client she/he was going to be charged for anything over x number of hours?? I totally should have reviewed the contract more carefully prior to Sunday, and I know legally and contractually she is in the right, but it just doesn’t sit very well with me, especially since I now can see how ON TOP OF THINGS my venue and their staff are, and I really don’t see my day-of coordinator as a value-add. And she didn’t even want to leave. I was the one who told her she should just excuse herself. If I didn’t speak up, she would have been there for longer and probably ended up charging me for an extra 2 hours of “work”. Does this make sense? If I fired her today, I’d lose my deposit but I’d still save a significant amount because I won’t owe her the balance (50% of the cost). What do I do??