Post # 1
Heres the thing…
Our photographer was always really nice but we’re not happy with a couple of things.
-On the day of the wedding the videographer told them to not get in the shot – they did it anyways.
-It feels like all of out day after photos were the same thing. We picked a nice place to take photos and we didn’t get any of the wonderful scenery. Only pictures of us putting our heads together as a close up.
-Her husband who is her second shooter doesn’t do much at all other than carry her things around during the engagement photos and the day after photos. My husband doesn’t have many pictures of him getting ready because he did more hanging out than taking photos of them on the wedding day.
She’s my friend on Facebook and nobody else has given them a bad review before. I’d feel horrible if i’m the one to say the truth.
Am I being too critical?
Post # 3
So long as you’re fair it’s important to write what you feel so you can help other bride.
ETA: no, not too critical at all
Post # 4
Bread: We did get some nice shots
Filling: Shot were missed, second photographer didn’t seem to be snapping a lot on the day, we didn’t get the quality we were after
Bread: Photographer was very nice
Post # 5
As a photographer, I wanted to bring up a few points and ask a few questions, and that would sort of determine if I think the review is fair.
-Getting in the videographer’s shot–do you have your finished video? Are they in it? It is sometimes impossible to not get in their shot and for them to stay out of my shot. So this isn’t really a big deal unless it was done repeatedly.
-Second shooter–Do her packages advertise him as a second shooter or assistant? If a package advertises that you get two shooters for weddings, and he was not taking photos throughout the day, that’s legitimate. If it says “assistant” or he was thrown in for free, that’s not a second shooter and considered normal to carry bags and lights. Most photography teams do only have one person do the engagement session and day-after, so I don’t find that unusual. Did he shoot other times throughout the day? How many groom prep shots did you receive? All that would kind of help me as a professional. I know that for me, I don’t do a ton of groom prep shots–maybe 15 or 20 total?
-Day after session-you wanted more wide shots? Did you ask the photographer if she has any to show you? I’d give her a chance to make it right before giving a negative review.
Post # 6
Be honest and fair. Don’t sugar coat as it will not help future clients, and do not blast them unfairly, as it is how they make their living.
Post # 7
@ladyartichoke: +1 – this is an excellent way to critique a vendor. Compliment the positive, point out the negative, and be polite and fair.
Post # 8
this is exactly what id do! Great way to get your point across without being harsh.