Post # 1
Today I got the “proof” for our wedding album and to put it mildly I HATE it. It is so far from what I wanted or expected it is ridiculous.
Our wedding was elegant, slightly vintage, romantic and over the detail detail oriented. Our album is awkward, disjointed, somewhat sloppy in my opinion and overall just unprofessional. There are random thick black lines, darkened photos (not opaque), backgrounds in reds/greens/maroons that are so strange in comparison to the photos displayed and strangely placed photos. I wish you could see what I was describing because it is just terrible.
I emailed our wedding planner to get some insight. I also emailed photos I found online of what I thought was appropriate and in correlation with our wedding and a professonial design. Frankly I told her I cannot accept what has been given to me.
The photographer said anything more than 10 changes will cost $100.00 for design modification. How about total design overhaul???
I am so frustrated and let down. I was really hoping to recieve something that blew me away. Frankly what I created for our parents on Shutterfly was more elegant and professional looking and only cost me $28.00!
Anyone else have this issue? I am near tears here hoping that something can be done.
Post # 3
Oh no! Are you getting digital copies of your photos as well?
Post # 4
@RoyalLime: We have them already, that is how I made the parent album (which I love). I am half thinking that I should ask for a small refund and say forget the album altogether.
I mean it was soooo far from our taste. Any designer would only need to look at a few of the photos to clearly see that they were just not in line with the wedding itself. It is crazy!
Post # 5
Don’t cry honey, it’s going to be ok. First, I would review my contract with that photographer and see just what’s what when it comes to design modification, charges and just what was agreed upon in the first place. If your tied up in that department, tell the photographer to stowe the proofs and send you digitals of your wedding photos and send them to someone that knows what they hell they’re doing….
Post # 6
It seems a little bit ridiculous to me for a wedding photographer to offer a wedding album, send you some crap like what you are describing that they just threw together and then say well, if you dont like my crap, you’ll have to pay. No thanks, it costs less to do it yourself! I’d fight her on that.
Post # 7
@MsJ2theZ: Yeah I’m planning on it. I was very forgiving of a few other things that occured with regards to the photographer (ie; some photos were just lost or not taken that I had specifically asked for, they disappeared for part of the reception so no guest with us photos etc).
I feel that this is the final let down. I am beginning to feel that if I could change anything it would have been our photographer. I am hoping that they are reasonable and can see what we see with regards to the design. If they can’t meet our level of professionalism we’ll have to figure out the cost of an album and get a refund, which I think is fair.
Post # 8
I would tell him to forget the album! I am sure you can find someone else to make one for you
Post # 9
Just curious about 2 things:
1: what was the total contract price?
2: Did you see album samples from this photographer prior to booking to get an idea of what to expect.
Post # 10
This is the reason we are not going to do an album from the photographer. You spend tons of money on somethign that can be done with a bit time invested to it.
I would just try to get your money back for it and do it yourself
Post # 11
@Lulume: A well designed professional album has unmatched quality to what is available to consumers.
Post # 13
@USER876: I agree with you, however the album has to be well designed. Sometimes it feels that it’s hard getting that.
I personally don’t feel we ned one for the extra $. With Facebook and E-mail and other ways of sharing photos, albums get looked at less then they did back in the day. It’s a nice thing to have and if it comes as part of the package and is done well then it’s worth it. But My photograper would charge me extra and I just said no as I am very crafty.
Post # 14
@Treejewel19: Sorry, I overlooked that part… I agree. I would be a good idea to ask for money back and do your own 🙂 Sorry you are having to deal with this!
Post # 15
I can’t see it, it doesn’t sound good… you can PM me the link if you’d like. Without seeing it, everyone has different tastes so perhaps someone else might like it? Were red, maroon & green your wedding colors? You could ask your photographer to change all the background pages to black. Simple, elegant, & hopefully an easy fix.
Post # 16
Why would he/she design you a wedding album without your input? That seems a little odd.