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I spent $170 on a hair/makeup trial and HATED IT!

posted 2 years ago in Beauty
  • poll: How many hair/makeup trials did you have?
    None : (12 votes)
    23 %
    1 : (30 votes)
    58 %
    2 : (6 votes)
    12 %
    3+ : (4 votes)
    8 %
  •  
    1.
    Member
    921 posts
    Busy bee
    DaisyBride    June 1, 2009  

    I went for my hair/makeup trial on Saturday and I'm really unhappy with the results and the service.  I want my hair half up with curls and I want a fresh/natural/glowing look for makeup. 

    When she started my hair, she told me that she wasn't going to use all the product that she would on the wedding day.  I told her that my hair needs a lot of help holding a curl but she still decided to go without product.  She used hot rollers and a curling iron but my hair didn't hold the curl so I never got to see what it would actually look like.  She spent some time pinning the hair "half up" and it looked nice but I could feel that it was off-center and it started to fall out only a few hours after I left the salon.

    I am fair-skinned and she didn't have a foundation that would match my skin tone.  She used a color wheel to select colors that were supposed to match my hair and skin.  Apparently, I'm supposed to wear red eye-liner and brown lipstick.  I rarely wear makeup and when I looked in the mirror I felt like a different person was looking back at me.  I know that a little more makeup looks good in pictures but I really don't want to spend my wedding day looking like a hooker just to have good pictures.  Also, since she didn't use foundation, I really couldn't get the full effect.  I would have liked to ask her to try a different eye-liner color but her next client was waiting and I felt like I was taking too long (even though she was late starting with me).

    To top it off, when she told me that it was $170, my jaw nearly hit the floor.  I understand that it takes her the same amount of time that it will on the wedding day but she didn't do the same job that she will on the wedding day!  I don't understand why she didn't use product in my hair and I feel like a makeup artist should have a wide range of foundation available!  Oh, and to top it off, she kept my "hair inspiration" picture :(

    I can't decide what to do now.  Should I go to her on the wedding day with a list of things I'd like her to do differently?  Should I go get a trial somewhere else?  I'd rather not spend the money on another trial since it's already cost more than I expected.  I'm thinking about just getting the makeup trial at another salon since I now know exactly how to describe the hair style that I want and it's really not that complicated. 

     
    2.
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    Bumble
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    Mrs. DG    July 18, 2009   Seattle/Tahoe

    I only did one, but I was super happy with the results.  It sounds like this person is not a good match for you.  I'd move on and find someone else.  That's why we do a trial, right? :)

     
    3.
    14,581 posts
    Honey
    Beekeeper
    ejs4y8    June 20, 2009  

    Go to a new lady! She sounds awful. I can't believe she didn't use foundation and everything. red eyeliner? that sounds freaky. Brown lipstick only looks good if you have a darker skin tone IMO. It looks like i ate a fudgsicle on me.

     Do you live near a makeup counter? They do makeovers all the time. If you go during the week they are usually free. Some charge like $50 on a Saturday or require you buy X amount of product. My lady is Clinique at Nordstrom. I LOVED loved loved my trial. She is free on the SAturday of my wedding too. I"m going to buy oodles of stuff from her and tip her though. I don't really believe in "freebies" to an extent. 

    I can't believe she didn't use product. Honestly, she sounds AWFUL and you should go somewhere else even if it costs you again. Like i've suggested elsewhere, hair salon schools are a good place for hair, too. They're cheap ($25/updo) and they do a good job. Just make sure you tell the receptionist you want someone who is graduating soon. 

     
    4.
    Bee
    3,235 posts
    Sugar bee
    mrsbee    March 5, 2005   New York, NY

    My trial was ok and my day of makeup and hair was horrendous.  thank god my moh saved the day and redid it for me. 

    if you were as unhappy as you sound, i would def get another trial with someone else.  if you don't look good on your big day, you won't feel good.  if cost is an issue, you could try makeup counters?  that's how mrs. firefly found her fab makeup artist! 

    Attachments

    1. I spent $170 on a hair/makeup trial and HATED IT! :  wedding Img DSCN2782.jpg (427.3 KB, 74 downloads) 1 year old
    2. I spent $170 on a hair/makeup trial and HATED IT! :  wedding Img DSCN2781.jpg (467 KB, 36 downloads) 1 year old
     
    5.
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    921 posts
    Busy bee
    DaisyBride    June 1, 2009  

    I would love to try some makeup counters but my wedding is in a rural location so that's not really an option for me.

     
    6.
    Member
    188 posts
    Blushing bee
    mvp_bride    July 18, 2009   Austin

    The salon I'm using charges a discounted price for true trials like yours and the same price as the wedding day if you want to walk out of the trial with a finished look (I'm doing this so I will be fixed and pretty for my bridal shoot). You can't get back what you spent there, but you can be bad advertising for them and go elsewhere. See if you can do a free consultation BEFORE your next trial so you have firm details on what exactly will be happening and how much will be charged. This will help also help you find out before it's too late if someone is shady and/or spendy.

    Attachments

    1. I spent $170 on a hair/makeup trial and HATED IT! :  wedding Img DSCN2784.jpg (404.5 KB, 91 downloads) 1 year old
    2. I spent $170 on a hair/makeup trial and HATED IT! :  wedding Img DSCN2780.jpg (510.6 KB, 59 downloads) 1 year old
     
    7.
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    597 posts
    Busy bee
    Miss Snowflake    August 8, 2009   Columbia, MO

    Um.... you paid for that? Find a new stylist/makeup artist! Any reputable cosmetologist would have everything they need for any client on hand. Especially if they knew you were coming ahead of time, and I'm assuming you made an appt. She should have listened to you about your hair, it's your hair and you know it best! Was this at a salon, or is this lady freelance? If it was at a salon I suggest you call the salon and ask to speak to the owner. Explain what happened and why you're upset. Maybe they can offer a different (read:more professional) stylist? Good luck, and I'm so sorry this happened to you!

     
    8.
    Bee
    3,235 posts
    Sugar bee
    mrsbee    March 5, 2005   New York, NY

    if you don't have many options, do you think they'd redo another trial for free/at a discounted cost because you were so unhappy with the first one?

     
    9.
    Member
    284 posts
    Helper bee
    AbbyM    October 17, 2009   Chicago, IL but getting married in Southern Minnesota

    I would call the salon and complain - maybe you'll get some money back or else a credit towards another service if you don't feel comfortable going there for the actual day. 

    Do any of your BMs do hair or make-up?  My MOH is awesome and doing make-up and I'm having her do mine.  The last wedding we were at in MN - she came in and did my Mom's make-up and the salon people asked for her card.  She was like "Sorry, I'm an attorney and live in Chicago!" 

    Ask around, you might be surprised at the resources right in your family and friends! :)

     
    10.
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    423 posts
    Helper bee
    Juliemd414    7/25/09   STL

    That really stinks.... it doesn't seem like your stylist had very good communication with you. 

    I would definitely call and express your unhappiness with the results of your trial.  Maybe you can get some of your $ back to put towards a new trial.

    This person is not a good match for you - I think you should try to find a new person to do your hair and makeup.  

     

    Attachments

    1. I spent $170 on a hair/makeup trial and HATED IT! :  wedding Img flower_girls.jpg (75.3 KB, 52 downloads) 1 year old
    2. I spent $170 on a hair/makeup trial and HATED IT! :  wedding Img flower_girl.jpg (60.5 KB, 40 downloads) 1 year old
     
    11.
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    180 posts
    Blushing bee
    cantabrigian    July 18, 2009   Stowe, VT

    Another option is to bring your own products. Go to the make-up counter where you live, get the free make-over, buy the products, and bring them with you to your next trial and day of. Ask for a discount with your new stylist. At least then you will have products you like and are comfortable with on your face.

    I have fair skin, too, and would never wear red eye liner. That's just weird. It would look like I'd been crying. Or a vampire. In fact, my coworker wore red eyeliner to a Halloween thing b/c she was dressed up as a vampire. 

    Get yourself a new stylist and make-up artist! You deserve the best --esp for that price. 

     
    12.
    Member
    1,168 posts
    Bumble bee
    JennyBryde    September 18, 2010   Moline, IL

    I wish I could reverse time for you and other brides, but she should have given you EXACTLY the same product and everything that you were going to receive on the wedding day.  I think I would have probably spoken up.  

    And you're thinking, thanks, JB, because I left my time-machine in my other pants, but for all of you brides heading off to trial appointments soon, SPEAK UP!  If you are not happy with your look on your trial day, it's your person's job to make sure that you do like it....so that they get your business again!  

    And if you feel that you haven't received what you were charged for with any vendor, speak up about the payment as well.  

    Maybe I'm a tad more of a bitch than needed in all situations, but I definitely think the way to go is to be proactive.  You can be nice and proactive at the same time.  I just struggle with the "nice" part sometimes!  ;) 

     
    13.
    Member
    921 posts
    Busy bee
    DaisyBride    June 1, 2009  

    Thanks for all the advice!

    I've decided to go for a second trial at a different salon.  I think it's worth the investment to feel my best on the wedding day. 

    I was thinking about calling and complaining but the salon is where my Mom goes for her hair and I don't want to make things awkward for her.  (BTW, I didn't go to my Mom's stylist, I went to their "updo" girl)

    @JennyBryde: You're right, I should have been a bit more assertive about what I want.  I'm learning that my inner-bitch needs to come out every once in a while during this process :)

     
    14.
    Member
    921 posts
    Busy bee
    DaisyBride    June 1, 2009  

    Hey, I just wanted to give an update.  I went to a different salon on Saturday and had a second Hair/Makeup trial.  It went GREAT!!!  I was better about saying what I wanted and the people there were WAY nicer.  They showed me different curls in my hair to see which I liked better (curling iron/flat iron curls)  They tried different makeup colors on me and I didn't feel rushed or forced into a decision.  I'm so glad I went for a second trial! 

    Funny story: I mentioned to my Dad (who never notices anything hair related) that I was trying a different salon and he said "Oh, good, I didn't want to tell you but I didn't like what they did the last time". 

     
    15.
    Member
    316 posts
    Helper bee
    MsAnnaLytical    March 13, 2010   Orlando, FL--finally with my FI!

    Congrats on the more satisfying second trial! I understand having the nice-girl syndrome...not wanting to inconvenience anyone else and all that, but I've learned over the years that when it comes to my hair and face...I have to speak up and tell someone, "No, that's not exactly what I meant." Congrats to you for being more proactive!!

     
    16.
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    662 posts
    Busy bee
    msduck    August 2009  

    i think 170 is a lot for a trial! i did mine for 120 and thought it was too much already! but i did end up loving my makeup artist so i used her for other events and am comfortable to use her for my wedding day.

     

    i think its really important you be comfortable with your makeup artist, look around and find a reasonably priced for the trials.

     

    Before I booked my makeup person, I looked at tons of websites and read tons of reviews on the person before I booked with her, so I suggest you to look around before you book someone

     
    17.
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    Helper bee
    MrsDavis    6-21-2008   Ohio

    I had one of each (my makeup artist was my sister and my hair by my cousin--both do it for a living) and was leess than thrilled. However, I pointed out what I would like to have done differently for the wedding day and I was over the moon happy with the end results. Feedback and someone who is willing to take constructive comments seriously are a must.

     
    18.
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    Wannabee
    Sofia29    June 6, 2009   Seattle, WA

    Oh, I'm so sorry to hear that! How aweful! I don't know where you live (I'm in Seattle), but I had the best experience. If you are in Seattle or New York, you should look into them, his name is Suresh. Here's his website: www.sureshbeauty.com. They have a team of people that are all SO nice and professional. I had a trial w/them 2 months before the wedding and LOVED it. The wedding day was amazing. Suresh is so calm and sweet (and gentle on the eyes, I might add) and his team was so put together. They listened to what we wanted (imagine!) I was shocked and surprised because I had a trial with another makeup girl here in Seattle and she was so demanding, it drove me nuts!

    Good luck!!

     

     
    19.
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    bellenga    July 31, 2010   Georgia

    I am still freaking out on the red eyeliner?  omg.  That is unbelievably wrong.

    Call the best place in your area and get a hair trial there.  I second the idea to go to a mall and a reputable makeup counter or go see if there is a sephora or ulta within driving distance.  Get their makeup, have a PRO do it for you, and maybe even email them a picture of you first and also how you would like to be (bring an inspiration photo or two with you along) and go from there.

    Why not also do a shout out to local bees in your area (general area) and see who they have used for their makeup or hair?

    I am sorry this happened to you.  Seriously, i have NEVER seen red eyeliner on anybody before..ever. 

     
    20.
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    Wannabee
    BrideHairEnvy       DC/NOVA/MD

    I am so sorry to hear of your horrible consultation experience. I am an on-site hair and makeup stylist and to me that is just unacceptable.  The consultation is the most important part because it puts you at ease knowing what to expect on your big day.

    You might already have someone else lined up, but if not, check out my website CHDRyannMarie.com

    I specialize in weddings and formal hairstyling and have done plenty of curls in my day =)

    Thanks!

     
    21.
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    358 posts
    Helper bee
    creme_de_violet    9/12/2010   San Francisco

    I didn't even know they made red eyeliner...

     
    22.
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    684 posts
    Busy bee
    Soon2BeMrsC    March 20, 2010   Wine Country

    I'm glad you found something you like better.  That first place sounded like a nightmare.

     

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