Post # 1
…Can you clear something up for me? I’ve only worked in fast food, but last month I got a second job at a new store opening in my town. It’s a growing company selling jewelry, handbags, shoes, and other accessories at an affordable price in a boutique atmosphere. I’ve liked it so far, but one thing has bothered me from the first. We were given clear purses, which are the only purses we are allowed to bring into the store when coming in for a shift. Okay, fine. Everytime we leave work, we must be ecorted to the door by a manager (no matter how long we have to wait on them) and have our purses searched. Which is a bit annoying, but whatever. (When not coming in to work, we can bring in whatever purses we like, but must still be checked when leaving.) Our two ASMs have been fine about it, but our GSM (who is not from around here, but relocated to take the job) is a bit of a Nazi. Whenever she has walked me out she has pretty much made me empty out the whole thing. I don’t have anything closed in my purse except my flat wallet (which she made me open); everything else is a bunch of receipts, makeup, and two journals I carry with me. She wanted me to “open” all that too. Yea, I’m hiding jewelry in my tampons. So I quit taking a purse in. Today I ran in after a long shift at my first job to fill out another availability sheet (trying to be helpful) since my set schedule had been changed at my first job. She didn’t seem pleased about that in the first place (although our district manager who hired me was perfectly aware that my schedule might change at times), then after I gave it to her she walked back toward the office. I was in a hurry, not thinking, and all I had brought in was my little flat wallet/datebook, so I just went on out and hopped in my car. I had barely backed out of my parking spot when my cell rang. She told me, “FYI, in the future you know you must ALWAYS be checked out by a manager. We have to make sure we follow the proper guidelines. We’ll just consider this a discussion.” She was being pretty snippy so I said, “Do you want me to come back in?” And she’s like, “No, but we’ll just call this a discussion.” Whatever that means? Is it like 3 strikes you’re out? Is she really going to jot this down like it was some kind of real problem?
So, to my question : is this normal in retail? I have no idea. I’m more of a “supervisor-without-the-official-title-yet” at my other job and maybe I’m just used to doing my own thing and not being questioned. But honestly I find it a little offensive. I’m no thief, and I’m not too sure I want to work for a company that apparently has no trust in its employees. Sorry for the long vent, bees! :/
*Meant to post in The Lounge not Beehive…Sorry! 🙂
Post # 3
I have NEVER heard of this. Very fishy and rude!
Post # 4
Girl I have worked in retail for a long time… and yes, I’ve had my purse inspected on the way out (especially when I worked for a store that sold expensive accessories/clothes), but never, ever to that extent. That person sounds like they are on a total power trip and need to chillax… No advice really, just want you know that that does NOT sound normal to me at all.
Post # 5
That is crazy! I worked a large craft store and they never treated us like that. I’m assuming that the jewelry there is only costume and not diamonds?
Post # 6
I have never worked in retail but this seems REALLY odd!
It is like they trust their employees less than their cliental because I doubt they check customers’ purses!?!?!.
Post # 7
That is the policy in some stores.
I worked at Vanity clothing store in college, we could only bring clear purses. And per company policy, we wouldn’t even take out the trash unless we were a manager, assistant manager, or accompanied by one of those.
I know Dillards also requires clear purses.
I never had my purse searched working retail though. That would irk me a bit that my boss didn’t trust me.
Post # 9
Bag checks are normal, being issued clear plastic purses and having to empty everything out is not.
Post # 10
@MrsSaltWaterTaffy: Oh yes, it is just costume jewelry. At this point, nothing in the store is more than $50 or so. (That includes handbags. Most of the jewelry is under $30.) They say we are going to get some kind of special collection that includes a $125 necklace, but it’s not out yet and I assume it will go in a case. If we were selling diamonds, I could certainly understand a little more lol.
Post # 11
Wow, that seems really intense to me. I’ve worked in retail (a national department store) for a period of time, but primarily in a variety of pharmacies with (obviously) access to many controlled substances and thousands (or more) of dollars worth of medications, and unless there was some reason to be suspicious, we would never be stopped!
Does your company not have security cameras? If there were cameras, I don’t see why you would need to have your purse checked too. I guess I can understand clear purses (although I’m a fan of trusting the people you hire), but having your pursue regularly searched is going too far.
Post # 12
I’ve worked in retail and had to have my purse checked, but I never had a manager who was very vigilant about it. Probably because it was a bookstore, not a boutique.
Post # 13
I worked in retail a few years ago.. i never had my purse searched at all. Nor did anyone else who worked with me. But there were a lot of security cameras and the few people who did try to steal anything got caught
Post # 14
That is just about the strangest thing I’ve heard of. I’ve worked retail for several years and have never heard of being issued clear purses or being searched. Seems to me that they need to take a chill pill and trust the people they hire.
Post # 15
That’s pretty extreme. We did bag checks at the end of shifts but it was a quick peek and that’s it, no opening of wallets or the like. Also, when we were not working they did not search us, they are not allowed because at that time we’re only customers and you can’t legally search a customer (or we couldn’t, at least). She seems like she’s on a power trip for sure.
I did quit a job I had in retail (my manager who I really liked had transferred to another store and I wanted to follow to the new store) the replacement manager had come in and she was apparently just as rude and on a power trip as your manager gave me a PAT DOWN!! Like physically touched my body (this had never occurred with any other management, even district managers) so needless to say, I quit right after that. I was not down with being touched especially since I’d worked there for years, as if I’m going to steal stuff (I bought merchandise almost every shift).
Post # 16
Oh to clarify, we were allowed whatever purses we wished.. they didn’t have to be clear (who owns a clear purse anyway? Like I want my tampons visible to the general public!)