Post # 1
Hi ladies! I am totally freaking out right now. We chose a photographer that was my 2nd choice because she was what I could afford ($1500 vs $2500 and included much more). I liked her pictures and she seemed awesome when we met with her. After the meeting I sent her an email saying that I would like to book her. After a day or two she sent me a paypal link to pay the deposit ($300 plus tax) and a half page contract to sign, scan, and email back. I did this within a couple of days. That was 3 WEEKS ago! I waited about a week and realized that I did not receive a confirmation that she had received our deposit or our contract. I emailed her a week after I sent them in and waited for a response. Three days ago I sent her another email asking her again for a response. My fiance just called her to leave a message (no answer). I sent her a message on facebook (can’t post on her wall). I am freaking out so much! Is this a scam? Should I try to get my money back from Paypal before it is to late? Should I try to report it to somebody? I don’t want to ruin my relationship with her in case she is busy and hasn’t had a chance to respond. It would be awful to have a wedding photographer who hates you or that you have this awkward tension with. What should I do???
Post # 3
@jbeath1: are there any reviews online from other brides? Is she listed with any professional organizations?
Post # 4
You have 45 days through paypal to file a claim. I would wait a little longer. Hopefully she’ll get back to you. I’m assuming she’s maybe just a slacker as far as getting back to people. Hopefully that isn’t the case with how she acts at the wedding and after…. while you’re patiently waiting to get pictures. Good Luck!
Post # 5
I would try to get my money back and report it, if you can. Find someone else. Even if she does respond after, she’s already showing that she’s unreliable and not professional. Why would you risk not getting your pictures if you do end up using her service, know how she’s acting now.
Post # 6
Report her to PayPal. I would also contact her pretending to be a new client and if she answers to that but not to you about your deposit, set up a meeting and show up with a lawyer.
Post # 7
I doubt someone would go through the hassle just for $300. I would remain calm and give her some more time. She likely realizes that you’re getting married next year so she is probably just wrapping up her summer season.
Post # 8
@WillyNilly: That’s what I thought. Why would somebody do that for just $300? But if it has been almost a month and she hasn’t responded it sitll makes me a nervous wreck. How will I schedule bridals or engagement pictures? How will I know that she is going to show up to the wedding? Or send me the pictures?
@Magdalena: There aren’t any reviews that I could find. She is young (around 24) so I figured that she is just new to the business. She isn’t on theknot or weddingwire. I found her through sanantonioweddings.com or something like that. I’m not sure if that is reliabile.
@wilfred: Should I wait to see if she responds to the new client before I report it to paypal? I’m just really nervous because it was what our budget was for a photographer. I can’t find anybody else who is at that price range. I guess I’ll have to figure out how to get $1000 more. :/
Sorry if I am coming off badly or sounding rude. I am incredibly anxious and a nervous wreck. I just found out that my fiance is doubting whether or not it is a scam too. He is the most chill, patient guy that gives everybody the benefit of the doubt. So I’m freaking out!
Post # 9
Totally try and get your money back from pay pal, or at least open a dispute so that your window of opportunity does not close.
If she ran into an emergency and was hospitalized or something crazy, you can always rescind the dispute, but once your deadline is up, you’re out $300.
Post # 10
- Wedding: July 2012 - Baltimore Museum of Industry
@wilfred: Fantastic advice. If she immediately responds to a new client and ignores her current one, something’s fishy.
Post # 11
I would give it a week then dispute the charge. Like PP said, you don’t want your window to close but I think waiting a week for contact on a 2013 wedding is fair.
Post # 12
I think you’re fine. It sounds like too much trouble for 300 bucks. However, I would be worried that she isn’t very timely in responding. Busy or not, I don’t think taking that much time to respond is acceptable. I know your wedding is a while away, but it isn’t too early for you to book her, right? Well then it is not too early to expect a timely response. I would discuss these things with her, because in my experience unprofessional behavior rarely gets better, and in my opinion her behavior is not very professional.
Post # 13
If you funded your paypal with credit card, you’ve got all the way to May to get your money back.
I’d give it a little more time. Peak wedding season is just wrapping up and most vendors give low priority to brides whose dates are many months in advance. They give their full attention to whoever is getting married right now. If you’re really worried, send a postal letter with delivery signature confirmation; it’s a lot less sneaky than posing as a new client, and will get your message across that you’re waiting for a reply.
Post # 14
@fishbone: Do you think it being busy season for weddings means I shouldn’t worry about it? I’m just thinking it is a scam because it doesn’t seem too hard to say “Yes. I received the deposit and contract.” :/
Post # 15
@jbeath1: We also went with a low budget photographer for digital photos only. She is up and coming and works right out of her apartment. We did meet with her in person, and paid the deposit in person, and have a legal contract. That being said, the very busy summer season was horrible for contacting her (especially as she works a day job during the week, too.) I actually still haven’t gotten the photo list to check what I absoutely want, so I sent her an email with pictures from Pinterest that I liked. It took her a week to respond, and that she would get the pose list to me soon. My wedding is in exactly 30 days. Relax, breathe, and wait to hear from her until the day before you can’t file a claim with PayPal. It’s not worth $1000 more money to rescind your payment and cause bad blood, and be over your budget. September has also become very busy for photogs as many brides also like to be wed during this month – not too hot, not too cold, and cheaper than late spring/summer. Let us know 🙂
Post # 16
@Firenze: Thank you so much for your post! I didn’t think about the fact that since she is up and coming she probably has a second job and could be very busy with both of them right now. Thank you for knocking some sense into me and calming me down! 🙂 I’ll wait until I hear from her/the day before the deadline.