Uh...that's why it's called a Consultation and not a Booking! He must be used to people who aren't polite like you to let him know instead of just dissapearing into the ether. What a weirdo.
Try Peter at Groove Entertainment!
It is so sad that some vendors have rude sides. Let's face it: the economy is bad, brides and grooms are looking for a great deal, and most vendors (a TON of DJs) got into the business when the economy was good and didnt have to do much to make a quick buck. I talked to Russ about being a DJ for my event but also decided to go with someone else but never once got a mean/rude email. Let's hope he just had a slip in judgement and didnt realize that his email was that rude. I did get a good laugh out of the Good "ruck"!
Well, that is a pretty funny story to add to the list of adventures in wedding planning! Did you happen to look for reviews about him online before meeting with him? (I woud defintely leave a review for him somewhere now).
Funny story from our wedding planning. You do caterer tastings before picking a caterer right? We knew what we wanted to serve at our reception. So we made a list of caterers we wanted to try, made an appointment with four of them. We showed up at one caterer who did not make ONE THING on our menu we wanted. For example: we want to serve spanish style food: paella, tapas, salad- then an entree of lamb or steak etc etc. We check with all the caterers who assured us they could make it. Well this one caterer made chicken and steak carnitas- slopped it on a plate in a big pile, and provided chips, salsa and guacomole to dip. Ya. :-/
Be glad you didn't hire the guy! Talk about unprofessional.
Wow, that's really weird. We pretty much demand that all of our clients meet with us in person before we'll accept their booking. And how dare he say that it was a waste of his time! It's part of the job!!
cva - I am glad you didn't pick this DJ because his poorly spelled and rude e-mail made me laugh. I hope you and your fiancee were able to laugh about it, too.
And pat yourselves on the back for picking the right DJ!
That is a great post - glad you met with him in person. I make a point out of it, too - just to get a feel of the person you are dealing with. That guy is such an a$$..you should write a bad review on him on Project Wedding.
We are also using Tim Coy - he's definitely professional, timely, and very friendly.
I ran into this thread through another about this guy, what a piece of work.
I do hope you're not Asian, otherwise the 'ruck' could have been a racial thing.... :)
I have run into quite a few rude vendors in the OC area....one photographer told me that I was stupid for having my wedding at night becuse the photos will be ugly, and also that 'Chinese brides like you' (I am Japanese, jeez) 'who don't ever go in the sun always look washed out' in pictures. I wish I could remember his name, to warn others to stay away.
What.the.eff?
That photographer must have been a horrible one! His snarky comments about being Asian and skin tone! As well as sayig weddings at night will result in being ugly... he probably doesn't know the craft very well. Hardly any lights at night? bring strobes!
Noelle- OMG - please remember that person's name and get it on here. I can't believe they said that to you!
I can't believe that some vendors even act like that!! Like there are no websites, boards, or forums that brides talk about vendors who are rude and unprofessional, like the word wont get around!! They're the dumb ones really!
it's strange that these rude people don't realize that word of mouth is the most important thing for a business. I chose my wedding spot based on word of mouth from a neighbor, Plus had a vacation there. Now we have 30 rooms booked for them for a whole weekend, plus the catering and other wedding fees. When I find something good, i tell all of my friends that are in the market or interested. Same with something bad. And this blog, my goodness. The numbers are staggering!
Wow, cvanavi and Noelle -- so sorry you guys had to deal with those vendors! They sound absolutely terrible. Good thing you found out sooner rather than later! I second Melissabegins -- Noelle, I hope you remember the name of the photographer who said that to you (what's with certain ignorant people assuming that ALL Asians are Chinese??). And word of mouth is HUGE, especially in the wedding industry. I can't believe how short-sighted and rude those vendors are!
Hello it's me Russ, If you’re wondering what is going on, then here’s information about what actually transpired.
(1). This person did not hire me for their wedding and clearly she doesn’t know anything about the way I operate. You will never find a negative post about my work, since the people that hire me get treated as if they are my best friends. What couples find is that I run the most ethical and customer focused service available.
(2). You’ve heard the term bridezilla. Not a term I ever use, but in this case it’s applicable. This person behaved as if they were abusing some type of substances. Their behavior was nothing short of bizarre. I get thousands of people contacting me every year and I can book only 60 to 70 weddings per year, so I’m going to have a couple of crazies contact me and there is nothing I can do about that.
(3). I'm competently shocked that this person would posted an altered email that I sent her. She's really out to hurt my business and looks as though she wouldn't stop at anything to do exactly that. There was nothing in the emails that I sent her that anyone would consider inflammatory. She wrote that I had written good ruck, as if implying I’m racist? I never would never do such a thing. It really appears as though she has me mixed up with another disc jockey, which shouldn’t surprise me I guess since she appeared to have substance abuse problems.
(4). I guess she’s implying that I’m uneducated and that I can’t spell? I actually have a BA and an MBA all from highly esteemed universities. I’m about the most polite and honest person you could ever meet, and I’m the most professional disc jockey you’ll ever find. Once again, it appears she has me confused with someone else.
(5). I don’t give hard sells. This is laughable, since why would I need to give a hard sell when I have a couple thousand people contact me every year and I can only do 60 to 70 weddings per year? I never even ask to set up a pre-booking meeting since i don’t have the time to do 2000 appointments per year and only have time for the people that hire me. Other DJs do push for appointments and people to hire them in order to get couples to sign on the dotted line. Once again, I think she has me confused with another disc jockey.
Conclusion: Nearly everyone that contacts me are decent, honest and polite. Yes out of the thousands of people that find me online every year there will be a couple of people that are not going to be hospitable to me for whatever reason and there is nothing I can do about that. I encourage you to go to my site, read some of it and call me and you will find that clearly I’m not the one that’s the problem. Once again, you’ll never find anyone that hired me that has one bad word to say about me.
Thanks for reading,
Russ
Dude, you've come to the wrong place if you think calling a girl a bridezilla, claiming she is on drugs, and calling her one of "the crazies" you meet is going to get us to believe your side of the story. If your business is so booming and you have so many people that want to work with you and give you good reviews, then why do you give a s**t whether one person, who posted this 11 MONTHS AGO, thought you were unprofessional in a meeting? Me thinks thou doth protest too much.
No bride ever deserves to be treated the way cvanavi was, period.
This thread is turning ugly.
The term Bridezilla is only used by vendors who hate dealing with customers. If someone is paying for a service, they have a right to meet you first and actually ask questions about your capabilities before booking. If you don't need to have meetings and want to call brides crazy, you definitely came to the wrong place to 'defend yourself'. Obviously, in your meeting both of you realized it wasn't a good fit. And the bride was nice enough to tell you she wasn't going with you which pi$$ed you off.
Just learn from this experience that word of mouth is everything and if you're in the wedding industry you'd better suck it up and learn to be nice to the bride and groom who are writing the check.
Whoa, this thread is intense. While I don't agree with calling a client a 'Bridezilla' or saying she was acting crazy, as someone who is self-employed I can kind of understand why Russ might want to respond. The fact that it's 11 months later makes sense because he probably just recently discovered this pops up now when you Google his name.
No one knows what happened in the meeting except the parties involved. Russ is saying that the email posted in his name was fabricated, obviously the bride feels differently. Again, I will say that as someone with a business I understand that this is a potential nightmare. If he is indeed being represented unfairly then anytime someone searches this name they come up with a story depicting him as a monstrous jerk.
Again, I can't take sides without having been there. If this is really what happened, well, then it's just the truth. If it's not, then it makes me think of how upset I would be if there were internet rumors like this floating around about my business! Yikes!
I normally don't get involved in boards like this, but felt that his response was inappropriate. I did a little research, and unless cvanavi has been posting as different people for the last few years, what she is saying is the truth.
http://www.facebook.com/NoRussMessick
http://www.weddingwire.com/reviews/russ-messick-dj-orange-county/ade30b38240e012f.html
This post was from another Bee a while back.
http://boards.weddingbee.com/topic/socal-brides-do-not-hire-russ-messick-as-your-dj
I will also say that I work in the wedding industry at a venue, and I have never once communicated with a client like that, no matter how much they annoy or anger me. I have had some downright rude clients, but they are few and far between. I think you are going to come across that in any industry. Maybe its different if you own your own business, but I refuse to do business with other companies if they ever treat me like that. I hope other brides/clients do the same with Russ.
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Dear Bees,
I'd like to share with you the importance of interviewing your vendors in person. My fiance is very into personally meeting ALL our potential vendors before making a decision - he's a worry-freak. A trait I thought was kind of a little annoying until this incident:
We have been interviewing DJ's for our April wedding. We narrowed down our list to 3 and scheduled in-person meetings with them. Top on my list was Russ Messick of Soundworks Wedding Disc Jocky. Second on my list was Tim Coy of Pacific Events. Third on my list was Jack of TMMPRO*.
I was very excited about Russ Messick as I got his name off Ceremony Magazine and, therefore, in my mind, he was superior to all others. Man, was I wrong! On the phone, he was great, but in person he wasn't able to directly answer my fiance's questions. He was simply giving us the hard sell the whole time! We ended up going with Tim Coy because he was able to answer all our questions and seemed friendly and approachable. He never gave us the hard sell Russ did but would casually tell us that all would be taken care of.
Anyway, the ironic blow was after I had sent the following message to Russ:"Hi Russ,We're sorry but we have decided to go with someone else. It was a pleasure speaking with you and thank you for taking the time to meet up with us.Best Regards,Christie & George"
Russ's response was:"You waisted my time like that with not feeling too bad about it. That is beyond rude to demand I meet and then don't even take my generous offer that I gave you two. Especially the rude way George acted with those bizarre questions that made absolutely no sense. That was mine time. I don't get paid by some company per hour to go out and waist my time with ingrates like you two. And on a Saturday I had to work a wedding? Mean, rude and low class to say the least. Don't email me or call me please. You make me sick. Good ruck with your wedding. "
I'm so glad we did not go with Russ Messick. His spelling errors and response just goes to show how unprofessional he is. I can't believe that Ceremony Magazine would endorse him like this!
*EDIT: forgot to mention, we never met up with Jack of TMMPRO because someone beated us to the punch. He ended up being booked for our date.