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People who aren't Internet saavy can see the name of the venue and call to find out where it is. I think your website idea is sufficient.
Unfortunately, it's not too crazy. I had hoped our guests would enjoy following along with our wedding blog, where we posted tons of info, but few people have been reading it. We fixed the situation AFTER the invitations had mailed by starting "phone trees" to spread important information about parking and such.
You kind of have to think of the older guests. I know grandma probably wont bother to look at the internet. I think you should just use simple paper for directions and information. And its easier for the guest to just bring it along for the ride (if theyre driving) than having them write it down themselves.
I am not too sure how many of our friends follow up with our wedding website....mainly the guest coming are the parents and the bridal party and guest (destination wedding) so we have been in pretty good communication with everyone, but I agree that computer savy people love the internet options to know whats going on...
My grandfather not so much--we just cover all bases, internet, email, mail, phone anyway to make sure eveyrone knows what the plan is....LOL
We wanted to do a similar thing and compromised by having an insert that didn't have all the details but mentioned everything important and had our number on it so that if they couldn't/didn't want to find their way to the website they could still get by.
It turned out a little differently, but here's a draft of ours. Whoops. Forgot to make it a jpg.
insert.jpg (62.5 KB, 57 downloads) 2 years old 
I agree with Bruschetta that even the young and internet savvy don't always take the time to look online at your website. Some of my bridesmaids that sit at a computer all day long didn't even look at it until a month before the wedding!! And then said "Wow, there's so much info on here, I wish I would have looked at this earlier." Ugh! Unfortunately, no matter how much easier and cheaper for all parties involved, I don't think you can count on people to use your online tools. Heck, you can't really count on them to even send back the RSVP cards half the time!! :) At least if you have the directions/map printed out and give it to them, they don't have an excuse. Instead of having them "sign up" online for the bus, how about giving them that option directly on the reply card when they RSVP that they're coming and entree choice?
We did an insert card that I just printed at home. It listed a lot of stuff, but also mentioned that more was on the website. I kind of disagree with "grandma's not internet savvy" My grandma probably spends more time on the internet than I do.
We're doing the website thing, I just didn't have it in the budget to buy all the paper for directions and a map. If they want to get there, they'll just have to check out the website or mapquest it! And the older guests who aren't internet savy aren't even driving themselves, so that's not an issue. Plus if they have questions they're my grandparents, they're not afraid to pick up a phone.
I don't think it is a crazy assumption. My mother is just now getting internet savvy. I have lots of guests that are not. I think it depends. I think a lot of older people are not with the times and then again, I know some retired people that are more tech savvy than I am. LOL I would ask your parents who in particular they think would not have internet. If they start listing people right away and quite a few, there's your answer. If it is a handful, than perhaps you can just call them?
Although it's a popular trend to include a lot of important info on your wedding website, I always worry about guests who arent tech savy or don't have access to the internet.
I've been invited to 4 weddings in the last year and have never once checked out a wedding website and I'm on the internet all the time! Just something to consider.
We put all kinds of info on our wedding website, but just like the other ladies, I'm finding that many of our guests have never looked at it. So frustrating! Younger guests and those traveling longer distances were most likely to look at it. I would do as several other suggested and just do some very simple, inexpensive maps and etc. to include as inserts for those you think might not check the website.
We are going to use our website. I will have a business card sized insert in the invitation that directs people to do to RSVP, and I will also have our phone number so people can call me if they aren't internet savvy. Of our attendees, probably 5 do not use the internet.
I guess you know your guests the best. In our case we are only sending a formal invitation and including a little card directing guests to our wedding website...there they will be able to rsvp, we will have details about accomodations and maps of the city with directions to hotels and the venue. I know that everyone on our guest list has access to the internet, and is capable of navigating to our site...we don't have any grandparents, or very old people who are unfamiliar with the internet, so this is a non-issue for us. So I guess if you know of guests who wont have access to the internet or know how to turn the computer on, maybe paper info is the way to go.
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Debate Resolution - - I'm going tomorrow to pick out and order our wedding invitations. I was hoping that I would be able to forego the directions cards to the ceremony and reception, and simply post it on our personal wedding website. We are also offering charter buses to the ceremony from the hotel, and i wanted to use the wedding website to have people "sign up" for our transporation to make sure we had enough buses. My parents are concerned the guests may not have internet therefore, could not access the site. Isn't this a crazy assumption? Do i really need to order additional things for the invitations based on the assumption people MAY not have internet!?