Post # 1
PLEASE PLEASE do NOT buy from inweddingdress.com.
Their only means of contact is via a contact form they have no address or phone number which I should of checked before I ordered from them, first rule of internet shopping only buy from a site that displays this info and you can validate it.
“HELEN” replied to me with the wrong name and when I questioned this “she” said she had used the last email name she had sent to. That inspires confidence, copy and paste the replies to email.
I ordered my dress from them and received it a few weeks go. I am now so stressed as the dress they sent was in fact cream when I ordered white. As you can imagine I am having an all white wedding and for my dress to be cream is a disaster. Also there sizing was off.
Through email they are insisting that the dress they sent me is white and even after sending them photos they are still telling me that the dress I received is white.
First they told me that they use a pastel shade of white i.e. it’s not pure white but they don’t tell you this anywhere on the site, according to them it complements skin tone better. I would like to know how they know better than I what color suits my skin tone.
They also sent me a measurement form and I had to take pictures of the dress measured according to instructions they sent. After following instructions and it can be clearly seen that the size is wrong and the color is off, they responded saying nothing about sizing and sent me a picture of what they claim to be my dress before they shipped it, and low and behold it looks lovely and WHITE, i did point out to them that if you photograph the dress using a flash it does actually look white, i even sent photos one with flash and one without to show the effect.
They are basically calling me a liar and say that they do not have to refund my dress as it is white as i ordered.
With only 2 months to go I have to now find another dress and am still trying to get satisfaction from them not another worry I need.
All I get in replies is that the “dress was made in accordance to my order and will not be refunded”.
Buying from inweddingdress.com is the BIGGEST MISTAKE I have made.
Post # 3
sorry this happened to you. What an awful company and story. But…maybe now you will find the dress of your dream…everything happens for a reason 🙂
Good luck to you! Also, thanks for sharing so noone else has to go through that.
Post # 4
God, i HATE when companies try to hide behind a screen name with 1 post.
Post # 5
@Maggie Wilson: Hi Maggie, welcome to WB! I’m curious, if you used this service over a year ago, and then for a prom and not a wedding, what brings you to our corner of the internet and inspired you to look up this old posting?
Post # 6
LOL seriously can this thread just get locked or shut down? SOOOO lame
Post # 7
Hey, at least the good thing about it is that it bumps up the warning again – everyone will know not to shop there now!
Post # 8
@missfireslayer: haha seriously. Plus two of these in two days? I wonder if the two companies are somehow related…
@snuggly: Good point! Now everyone sees the initial warning, plus the shady practices of the business which cast any legitimate good reviews into doubt…
Post # 10
Is it wrong that these posts never cease to amuse me?
Post # 11
You know what though – I am not sure the OP is legit either. She has only two posts and both of them have been anti inweddingdress. Sabotage?? Either way – I think they must think brides to be a stupid if we are going to think these are legit! lol
Post # 12
I am embarrassed to say- I ordered from one of those online places that suposedly made your exact copy designer dress in China- anyways, it was an awful experience so Fiance let me get the designer dress of my choice. I was so traumatized!!!
Post # 13
@cbee: yeah I think they’re very hit or miss. The problem is there are so many of these ridiculous fake reviews out there that there’s no real way to tell the good companies from the bad. 🙁 Glad you got a great dress though!
Post # 14
Too bad there isn’t a “Snopes” for these posts.
Post # 15
I tend to believe the negative one time posts over the positive one time posts. Usually a negative poster is a really pissed off customer who googles the company name and then posts bad reviews to every site on the internet. They may not be a WB regular, but they want everyone to know their experience! And wouldn’t you do the same if a company screwed up something as important as your wedding dress? (I would!)
But for the one time positive posts…yeah, something’s fishy. I don’t really believe that you have such an AMAZING experience with a company that you google the name and then reply to all the negative posts. Why not just have your own post with your experience? And why do the facts never add up?
Post # 16
This is interesting since I was considering ordering from inweddingdress.com. I have read several reveiws on the company since I am in consideration. I have noticed on the FAQ section of inweddingdresses.com, it is very broken English which is to be somewhat expected since the company is in China. However, when I have read some of the positive reviews the english also seems to be broken.
Before I would purchase MY WEDDING DRESS from an overseas company, I would order something inexpensive and with much less importance such as a cheap flower girl dress or my mother-in-law’s dress.