Post # 1
We used a florist that is local to us. This florist has won “Best of the Knot” a number of years including recent, “Brides Pick” etc. Flowers were the one thing I was most excited about for our wedding because I feel like they are what make the reception look beautiful. That and your bouquet is in a TON of pictures! We ended up paying just over $3,000 for flowers for our August wedding. When the flowers arrived at the hotel, the boutineers had artificial leaves wired into them and my flower girl’s pomander ball (which cost $40) was made up of a tiny TINY ball covered in white artifical roses with some very TINY spray roses glued in. Our florist never told us that they would be using artifical flowers/leaves, etc. (even when she described the pomander ball). Besides the fact that they didn’t add colors in our centerpieces they way they said the would after the mockup, they got my bouquet ALL wrong and all the flowers were in the trash by Wed (my wedding was the previous Fri) because they all wilted so badly and began to smell.
Is it normal for florists to use artificial flowers when you paid for real ones??
This topic was modified 2 years, 5 months ago by efrey4.
Post # 2
Your title should answer your question. If you paid for real flowers and there is no mention of anything but real flowers in your contract then that’s not acceptable regardless of reasoning. Now its up to you to decide what you want to do about it.
Post # 3
Flowers: no. Fake leaves: sometimes.
As for the freshness of the flowers, wedding flowers won’t last as long as if you had a vase arrangement delivered to your house. That’s because fresh flowers can take days to open up and bloom, and florists want wedding flowers to be at the peak of openness/prettiness, so they won’t have as many days of freshness left. When you add the element of being handled and out of water (like your bridal bouquet), it’s even shorter.
The issue with colors could go either way. Maybe they completely messed up, or maybe they substituted for flowers in season/best quality. You could post pictures as well as a description of what you ordered, and we could give you more feedback.
Post # 4
I agree with the pp, if you paid for real flowers then you should’ve gotten real flowers. I would suggest going to talk to them with your contract in hand, since it seems like a lot of things were not what you had asked for. They might own up to their mistakes and give you a partial refund
Post # 5
No. That’s not okay. You need to discuss this with them. But do not bring up the flowers wilting by WEd, as that’s normal and will taint your legitimate issue. They should refund you some money. i used to work at a florist and flowers are really important to me. FRESH flowers. this is a pretty big screw up Unless they put substitutions in your contract.
Post # 6
I would call your florist and express your disapointment in the fake flowers and see what they say. I would leave out anything about them wilting, as that sounds totally normal to me for wedding flowers.
I requested some succulents in our centerpieces, and when it came time to break them down after the wedding I realized they were fake! Honestly I highly doubt anyone noticed, but I was annoyed since they never mentioned they wouldn’t be real. I assume they did it because the succulents basically have no stem and would have been difficult to arrange, but they should have said something.
Post # 7
If you paid for Real Flowers, and your contract had no fine print to state otherwise- then you should have recieved real flowers. I would call the florist and express your dissapointment. This is a huge screw up on your part, especially for the amount that you paid.