Isn't it okay to add to a custom design?

posted 2 years ago in Rings
Post # 2
Member
2041 posts
Buzzing bee
  • Wedding: May 1995

I have no experience with custom but have read where other bees made changes all the way through. Sounds odd the way they responded.. I would talk to a manager. 

Post # 3
Member
2584 posts
Sugar bee
  • Wedding: April 2006

Usually you can make changes at any point. That’s the whole point of custom. So it’s exactly how you want it. even when a cad is made they will still change it if it’s not exactly what you love…. I think I’d contact another jeweler. 

Post # 5
Member
689 posts
Busy bee

What company are you working with.  Sounds horrible. You should be able to make changes until you are happy with your ring. 

Post # 6
Member
192 posts
Blushing bee

We did a custom ring and he was told me to email him as much as I wanted with as many details as I wanted. Then I got to try on a wax model and was allowed to ask for whatever changes.. after that point it was going to be cast in gold so I had to submit my changes before that point.

It sounds like they want the $$$ from a custom job, but just want it to be easy and straightforward and not have to deal with what maing a custom ring entails.

Post # 7
Member
1961 posts
Buzzing bee
  • Wedding: October 2015 - Ruby Princess

I don’t throw hissyfits to get what I want very often. I use them sparingly when I’m feeling particularly ….ummmm….insistent on getting my way. That being said, I have taken a lot of cues dealing with doctors and how they ‘communicate’. what I have learned is that a little well-placed, polite intimidation goes a long way sometimes.

If you are paying for customization, I would be very clear what I expect by ‘paying for customization’. I would be very persistant and very clear as to what I thought I was paying for. Sounds like maybe you just happened to speak to the wrong person, who maybe doesn’t have that much authority to call the shots with the jewelers. Ask to speak to the more senior person and make some polite demands.

Post # 9
Member
2041 posts
Buzzing bee
  • Wedding: May 1995

Oh that’s wonderful! Plz post pics when u get them! 🙂

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