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Their customer service is excellent. I'm outfitting my maids in J. Crew (and I was outfitted similarly for my best friend's wedding)... my experience with their customer service crew has been nothing but positive. I recommend emailing the person listed as their occasions contact. I expect they will get back to you RIGHT AWAY with answers to your questions.
We didn't order an extended sizes but had issues with locating petites because we were purchasing a color that was being phased out. As they found these dresses in circulation, they made absolutely sure that we had what we needed. In fact, one of my brides was looking for a 10P and had pretty much assumed she would have to do with a size 10, which she got in January. Well, guess what showed up on her doorstep this week!
When I was shopping for a dress, my rep even sent me fabric swatches from colors from NEXT season's dresses (not yet for sale) so I could compare them to the color that I wanted (the one that was being phased out) and make up my mind.
I have never worked with J.Crew on specialty dresses however I am 6"0. I have never had a problem with the tall sizes from their seasonal and regular lines. I buy all my coats and some of my business suit from them.
Another hint: Depending on how she is built, you might want to ask if they offer the option of ordering the dresses unhemmed. I find in some clothing lines I don't need the extra length in the bodice, I just need more length to cover my long legs.
Being tall can be frusterating- especially at 18. When ever I see a women my height wearing an outfit I like, I always stop her and ask where she found it. PM me if your sister or you need more tips- wedding or everyday!
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I want to be a "nice" bride and to give my best gals some say in their dresses. I plan to give them a color, length and fabric and then allow them to choose a dress that best suits them. I figured that well dressed bridesmaids are happy bridesmaids, and that there may be some hope of them wearing the dress again if they choose their own (Perhaps this is wishful thinking, but a girl can dream, right?).
So...I am IN LOVE with J. Crew bridesmaids (I am a certified J. Crew addict), and they certainly fit my criteria with one exception. My sister, who is 18 and is my MOH, is very tall 6'0" with broad shoulders and will never fit into a size 14. The whole reason I am letting the BMs choose their own dresses is because I want them to feel good about themselves.
So...my question is as follows: J. Crew says they have "extended sizes", but has anyone ever had an experience ordering such a thing from them? If so, how did it turn out, what was the cost difference, etc. If not, does anyone have other suggestions? I was thinking David's since they have such a range, are reasonable priced and have a national brand....