Jumping ship on our contract- should we find a new photographer?

posted 3 years ago in Photos/Videos
Post # 3
Member
631 posts
Busy bee
  • Wedding: August 2014

@FutureMrsHarris2014:  This is a very busy time for photographers – I’ve easily got 2 months of full time editing ahead of me at this point. It could simply be that he over promised and under-delivered because he just isn’t experienced enough yet to know how long it’s going to take him to complete the work. The lack of communication is worrisome though, and the pricing signifies someone relatively new. What was your deposit? 

Post # 6
Member
2203 posts
Buzzing bee
  • Wedding: June 2017

I’d call him- sometimes e-mails get lost on a bunch of junk.  Yes, that’s not an excuse to not answer someone, but it happens.

Post # 7
Member
9412 posts
Buzzing Beekeeper

@FutureMrsHarris2014:  If you’re happy with the work and the price, I’d give it some more time. Constant follow-ups, especially during a busy time, may annoy the photog. You saw the teasers so you know he has the files; he is probably just slow. That’s not an excuse because he shouldn’t make promises he can’t keep but the reality is that it may just be worth it to wait. 

Post # 8
Member
739 posts
Busy bee
  • Wedding: October 2013

@FutureMrsHarris2014:  My advice is to jump ship if you’re at all uncomfortable with your photographer and you feel as though you’ll be able to find someone else available on your date at an affordable price. I was uncomfortable with our photographer ever since our engagement shoot and I WISH WISH WISH I had followed my gut and bailed when J had the chance. I’m super duper disappointed with his work from our wedding day. 

Do some research and maybe set up some meetings with other photographers and see if you can find someone else. 

Post # 9
Member
1500 posts
Bumble bee
  • Wedding: August 2013

Professional photog here. This is a busy time, HOWEVER, I don’t think his delays are all that acceptable. Usually if I’m late it’s only late by a week, not over a month. This speaks to his inexperience and hence lower price. It does sound like you like the photos, so at this point it’s more a question of whether you are willing to pay more for a photog – winter engagements are happening, you’d be going back into a pool of photographers who likely have half their next year booked out already. 

Post # 10
Member
320 posts
Helper bee
  • Wedding: February 2013

@FutureMrsHarris2014:  I think you should look at another photographer. If you are happy with the pictures you could give him more time, true…but the same issue may arise after your wedding. And it will a thousand times more aggravating then. 

 

I understand your frustration – I’m still waiting for my wedding photos. I emailed my photographer a month ago asking about them, and was told that they would be ready in two weeks. So far I’ve heard nothing. I get that they’re busy, but it really sucks to have a non-responsive photographer who doesn’t honour their own timelines. 

(I have a fake wedding date BTW. Actual wedding was in the spring)

 

Post # 12
Member
9412 posts
Buzzing Beekeeper

@FutureMrsHarris2014:  If you’d prefer more portrait style photos (and are going to stick with him) then definitely tell him! The engagement shoot is a good practice run to learn your likes and dislikes for your actual wedding day. 

Good luck! I hope it all works out. 

Post # 13
Member
319 posts
Helper bee
  • Wedding: June 2015

Does he not have a studio or office you go to and get the pictures in person?

Post # 15
Member
1315 posts
Bumble bee
  • Wedding: May 2006

The honest truth is there are very few photographers that are truly good business people. While we personally endeavor to do our very best to get back to people in 24 hours and to not make any sort of promises we can’t deliver, in our early years before we went full time with this we made mistakes like that. Communication is an important part of the business, and it’s easy to get overwhelmed with the volume of editing we have this time of the year. That being said if they can’t return an email that’s going to make for a pretty frustrating process after the wedding is over. With a retainer as low as $250 I’d seriously consider going another route unless I was head over heels for the photos.

Post # 16
Member
1721 posts
Bumble bee
  • Wedding: May 2014

@FutureMrsHarris2014:  We ran into issues with our original photographer.  When we did our e-shoot is was awkward and uncomfortable…there were 3 total shots that were ok at best from the whole thing. It was horrible.  We decided to follow our insticts and lose the deposit money, which totally sucked (escpecially since our deposit was a lot higher than yours) but I didn’t want to take the risk hating or not liking my wedding pix.  The situation is different since you liked your photographer and the pictures.  I would say reach out to him again…but if he continues avoiding you follow your gut.  You don’t want to be chasing him down 6 months after the wedding still trying to get something (even a response) from him.

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