Post # 1
So my photographer and I had set a date for the bridal shoot a few months ago. I emailed her today to ask if I could move it up two days so that I can use the bouquet that my florist is making after the bridal show and giving me for free. Anyway, she writes back and says she’s going to be on vacation for a week in August. She asks me what day I was originally schedule for and I tell her the date. She then says we’ll need to reschedule the original time because she’s going out of town.
I would have appreciated her letting me know she was going on vacation and couldn’t do it that day. So now I’ve got to find a new day and reschedule the hair and make-up but I’m more irriated that she didn’t even remember when my bridal shoot was and didn’t let me know she planned a vacation.
Post # 3
Um, that is not cool. And yes I would be upset!
Post # 4
Oh WOW I would be SO mad if my photographer did that to me! He is my BIL though, so he better make me happy or I’ll sick my sister on him. 😉
Post # 5
Yikes – yes, I would be very upset. I hope she apologized profusely. That’s really unprofessional.
Post # 6
The most irritating thing was she didn’t apologize AT ALL. She just said yea, unfortunatly I’m on vacation that week so we need to reschedule. The problem is, the week before that week my Maid/Matron of Honor is on vacation and she was planning on coming with me. And the week after is less than a month before the wedding and she’d originally said that the day we planned was cutting it close (she’s making our guest book with pics from the engagement and bridal shoot) but was doable. So how can she now propose to wait a whole week later?
Post # 7
Wow. What if you hadn’t contacted her? She, at the very least, owes you an apology.
Post # 8
That would make me very annoyed and also nervous and worried about her reliability for the wedding! I think you should be up front with her about you frustrated this made you feel.
Post # 9
Wow, I only had to reschedule a session once ever and I let the client know the minute I found out. I even gave them a print credit to make it up to them.
Post # 10
I would call her and tell her she should have let you know earlier that she didn’t want your business and that you will be finding a more professional photographer that would be more than happy to take your photos at the agreed upon date and time. She should have checked her business calendar before planning a personnal vacation and if nothing at least called you to reschedule.
Post # 11
She e-mailed me back and said she was sorry about the change and she feels we’ll have enough time to get everything done. I really like her and was so happy about our choice but now I’m feeling…unsure..
Post # 12
Are you sure she is the “one” for the job? This is unexcusable and very inconsiderate of you as the client. Her business is built on word of mouth and right now it doesn’t look good on her part. You may want to think of another 1st choice. I was having a few issues in the beginning with clashing of the schedules. The good thing is that there are thousands of vendors that do awesome jobs if you search for them.
Post # 13
I wouldn’t think this was rude if she had called you first to let you know of a conflict in her schedule, but if you had previously made very specific plans with this photographer… I would be extremely concerned. I understand her being unable to reschedule your session for a bouquet date… your florist may be able to make you a sample bouquet for your session… but I think you might need to research another photographer!
Post # 14
Considering she’s supposed to be a professional, whom you’ve hired, you as her client should be priority. Scheduling mishaps happen, but she should have made you aware of the conflict. (She also should have remembered your original appointment.)
It may be an honest mistake. Do you feel like you can still trust her to handle your wedding day?
Post # 15
Well yeah, I’d be irritated too. I have very little patience for professionals who can’t keep their schedules straight. I’ve not had that problem thus far with the wedding vendors, but in life in general. I hope this is uncharacteristic of her and you guys have a smooth run from here on out!
Post # 16
I say you stand up for yourself and get your money back/ a free shoot.