Post # 1
I mean, you kinda know going in that it is not going to live up to the hype of the show. The dresses are beautiful and we did get to meet pnina tornai. She is great and was the best part of the experience. Appointment times mean little to them. The sales women was pushing and impatient. She let the bride in four outfits and indicated the bride had to pick one of those (or nothing, I guess). Kleinfeld’s called three days before the second fitting and told the bride she would have to reschedule because the fitting person would be there that day. The bride was out of town and had non-refundables. At the second fitting it came out that they had failed to make the requested and agreed upon alterations. That stressed up the bride unnecessarily.
The dress is beautiful and fitting for this stunning bride. She could have gotten treatedjust as shabily at David’d Bridal for a lot less money.
Post # 2
bruce.a.lafleur: As far as Kleinfeld’s goes, the only thing they have over other bridal stores is Randy, and I’m not even sure he’s there now because he has his own show now.
Post # 3
bruce.a.lafleur: I have heard before that they kind of suck. A friend wanted me to go there SO badly but I refused.
Post # 4
I was expecting a shit show because of the popularity but my experience was the opposite. I had a wonderful experience there. I made 2 appointments and both were on time. My consultant (I had the same one both times) was never pushy and was very sweet, that’s why I requested her the second time. Honestly, the first time I knew I wasn’t going to buy anything. Me and my friend were just having fun. Granted, I didn’t work with their alterations department because I live in Georgia. And I have a pnina that I LOVE!
Post # 5
I purchased my dress from Kleinfeld and didn’t have a negative experience at all. I certainly wasnt rushed and even after I selected the third dress, I was encouraged to try on others just to be sure.
Post # 6
I’m going there in two weeks! Just to take a picture outside of it and I have no intentions of going inside. I always got the impression it couldn’t live up to the hype, and when I get my dress I want it to be special and non-rushed.
Post # 7
I purchased my dress from Kleinfeld Canada, and was told my the consultant that they specifically are not doing the Canadian Say Yes To The Dress there because they want it to be like a sanctuary where serious brides can come, since the New york boutique has turned into a tourist attraction. It was an amazing experience, there were 4 other bridal parties there at the same time, it was so quiet with beautiful music playing, it was my dream dress buying experience. The consultant was amazing, and we had a fabulous champagne toast after I said Yes!! Was so happy I didn’t end up going to the New york store.
Post # 8
SharpBee: Like PPs said, who actually bought their dress there, we were anything but rushed. It was the best experience I had trying on dresses. A hell of a lot better than Bridal’s by Lori.
Post # 9
We weren’t rushed but there was a sense like “you can choose one of these four dresses” so I wasn’t impressed. Also the lighting was suprisingly poor. I liked the bridal loft much better.
Post # 10
I also bought my dress at Kleinfeld Canada and everything about my experience was amazing. I was not rushed and my consultant was very nice and very helpful. I tried on about 10 dresses and ended up picking the last one. But then I tried on one of the previous ones to make sure. They weren’t pushy at all 🙂
Post # 11
I, also, went to Kleinfelds Canada. I definitely wasn’t rushed but they just didn’t have the selection of dresses I wanted in a size 12 — If I couldve fit my choices I think I may have bought my gown there!
After my appt I emailed the SVP with feedback and she messaged me back from her iphone right away and was going to look into getting some samples in for me. Lucky for me I found something at Vera Wang a couple of days later but my experience was still good!
OP, I think its hard to paint an entire boutique with one big brush. Sorry that the bride has a bad experience but I don’t think its fair to assume everyone will have the same negative interaction when going there.
Post # 12
A lot of salons only let you try on about 4-5 dresses (that is all the time the appointment allows). A good consultant will encourage you to come back rather than be pushy though.
Post # 13
I went shopping at three botiques here in Columbus and I got the “well pick from these three” at each one. I actually ended up buying my dress at Vows Bridal in Boston. I only tried on three dresses, but I fell in love with the last one!