(Closed) Largest website in the world has no customer support! VENT!

posted 6 years ago in The Lounge
Post # 3
3787 posts
Honey bee
  • Wedding: September 2018

I totally had a similar problem trying to contact them when I had a problem (unrelated) a while back.

I did eventually find this for you though: http://www.facebook.com/help/?faq=224562897555674&in_context

There’e a link where you need to “submit a request” to have it permanently deleted.  Might need to wait until the 24 hours is up though.

Good luck

Post # 5
5110 posts
Bee Keeper
  • Wedding: November 2011

That is frustrating. Feel better.

Post # 6
7431 posts
Busy Beekeeper
  • Wedding: October 2009

I was watching a documentary about FB a few weeks ago. apparently, you have to delete every single picture, and jump through all kinds of hoops in order to delete your account. They also still keep all your data on file and use it for whatever they want. Its crazy, makes me wish I never created a facebook account

Post # 8
7695 posts
Bumble Beekeeper
  • Wedding: August 2010

thats ridiculous. How do they have no customer support whatsoever? I guess because you aren’t really a customer if you aren’t paying for something??

Post # 10
3261 posts
Sugar bee

I had the opposite problem. A few years back I had an account with a BUNCH of pictures that I shared with my family overseas. My computer crashed, and I lost all the pictures off there. I wasnt too worried since they were on facebook. A few weeks later my count was “disabled” and I never got a response to my email as to why it was disabled! I know for a fact I wasnt offending anyone or violating the terms of service.


Post # 11
7431 posts
Busy Beekeeper
  • Wedding: October 2009

@jessiesbabe: yup, its called “Facebook Obsession” and it aired on CNBC. I would definitely check it out. THere was a girl on there and it took her 2.5 hours to delete all her pics, and then she had to jump through hoops just to get her account deactivated

Post # 12
1280 posts
Bumble bee
  • Wedding: January 2012

How could Facebook not have a Customer Service Dept…LAME….

Sorry for all of the drama


Post # 13
3148 posts
Sugar bee
  • Wedding: February 2010

you’re not really the customer, you are the product being sold. they don’t really owe you anything. 

sorry! I couldn’t help but say it. *stepping down from soapbox now*

anyway, I agree with PPs. I HATE it when phone numbers of any business are not made available (or in some cases are buried with the hopes you won’t find it). 

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