(Closed) Lazy Wedding Planner advice

posted 8 years ago in Emotional
Post # 3
1566 posts
Bumble bee

I would bring the contract and a written list of issues you have with her, with as many specifics as possible (which meetings did she skip, copies of emails she didn’t respond to, list of your vendors vs. what she suggested). It’s hard to argue with facts. 

If you want to end your relationship with her (honestly, I would, since she doesn’t sound very helpful), politely ask for your money back. Or maybe like 75% of your money back, since she has done a little work. Since she didn’t live up to her part of the contract, she should not hold you to yours. I don’t know if you can threaten legal action, but you can definitely leave a ton of bad reviews and hurt her business, so you have leverage to get reimbursed. 


Post # 5
333 posts
Helper bee
  • Wedding: May 2010

I abosultely agree.  She is not fulfilling the terms of the contract! Discuss this with her.  Hopefully she will make itright; if not, you may have to look carefully at the wording to see what, if any, legal recourse you have.

Post # 6
6661 posts
Bee Keeper
  • Wedding: May 2010

I agree with others, definitely bring evidence to your meeting tonight. Print out a copy of the contract and tell her you want to go through it to make sure you understand exactly what is expected of her. Point out where she is falling short and/or not responding and express your concern that the wedding planning is falling to the wayside and you hired her in the 1st place so that it wouldn’t. Depending on her reaction, maybe ask if she wants to refund your deposit and back out or if she’s willing to start being more on the ball.

Post # 7
9 posts
  • Wedding: July 2010

I think your strongest ally at this point is threatening her reputation – I would lay out your concerns, be straightforward about your expectations going forward, and let her know that if things do not change, you will expect a refund of your money paid.  If she resists –> my guess is that as soon as you drop the line “I will be sure to share my frustrations with the wedding community via blogs, reviews, etc.”, she’s going to become reeeeeeeeally helpful, really quickly.  Good luck!

Post # 8
73 posts
Worker bee

I am sorry to hear about your issues. She is not a good representation of wedding planners and it sounds like to me that she just decided she was going to start a business with no idea of how to really do a wedding. Please keep us updated on what happens. If you have questions feel free to ask me. I am a professional planner and would never treat my clients this way. I hope everything gets better for you! Good luck!

Post # 10
1067 posts
Bumble bee
  • Wedding: October 2010

Wow, it was nice of you to be understanding about her circumstances, I probably would have done the same thing; given her one more chance. If she keeps it up though I would get a refund

Post # 11
242 posts
Helper bee
  • Wedding: April 2011

The one thing I would and do NOT tolerate in my wedding vendors, and especially in my C or DOC if I go that route is lack of response.  I have worked as an administrative assistant, and to be good at a job where you provide service, you almost have to think ahead of your clients.  NEVER EVER should you delay response.  And the checking voice mails once a week thing is straight up bull-ish.  I would fire her.  How many businesses stay open checking voice mail once a week.  Also, her husband’s issues are not yours, and I find it extremely unprofessional that she brought it up.  Good luck, you deserve good service, as you have already paid for a majority of it.

Post # 13
10218 posts
Sugar Beekeeper
  • Wedding: November 2010

FrownThis post makes me really sad. I am sorry you had to go through all of this.  You may want to begin searching for another coordinator in your area that is available.  That date seems to be sort of popular and if she doesn’t live up to her end of things that is definitely not a good look so to speak.  Also ask her for an update on the things that she has done, she may be able to give you an update now. 

Good luck!

Post # 14
531 posts
Busy bee
  • Wedding: May 2011

Please post again and let us know how it pans out. Best wishes.

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