Post # 1
Yeah, so I’ve had some issues in the past with etsy vendors. My whole wedding has been done by etsy or made by myself and my fiance. So I wanted to share some advice to bees about Etsy. The best thing I’ve learned is
Lie to your vendor about when the wedding is. Mine is in October. I’ve told almost all of my vendors that it takes place in August. Why?
Allow me to present to you. REASONS.
Don’t get me wrong. I understand people that would be irritated or apprehensive towards a bride that emails too much. Here’s the thing.
- I returned a robe to her that was 3 sizes to small for one of my bridesmaids.
- She never notified me of recieving the robe (she’s referring to her assistant)
- She won’t answer my question. Or tell me why she isn’t.
- She would rather just tell me I’m going to get it for sure sometime before the wedding. GEE THANKS.
- I spaced out the emails at least a week a part.
I’ve also had problems with my dressmaker.
(I ordered my dress from etsy http://boards.weddingbee.com/topic/help-my-etsy-shop-dilemma-still-dont-have-my-dress#axzz2bsH929cV)
Please everyone if you are planning on purchasing from etsy, if you can LIE to your vendor. I’m not stressing about it too much, I just wanted to share how this actually has helped me. Lying (i know it’s bad) has worked out so well for me in the end with etsy.
Post # 3
@DarthBetty: I’ve only ordered craft supplies from etsy and I’ve never had a problem.
Post # 5
@housebee: Like all places: amazon, etsy, ebay, even thrift malls
The experience varies. I have had some amazing vendors as well. But with regards to ordering from someone who is making something custom for you (for example)
- wedding dress
- bridesmaid gifts (robes)
- wedding rings
- custom topper
It is helpfut to tell them the wedding is earlier than in actuality. Some people are very nice, others have their own schedule and aren’t concerned with meeting yours. Especially once they have your money or it’s past the refund time frame
Post # 6
Fudging your date with your dress shop is not a bad idea either.
Post # 7
@DarthBetty: I guess it just depends on what you’re comfortable purchasing online. I personally wouldn’t want to purchase a dress or rings that I couldn’t see in person, especially since returns/repairs are much more easily accomplished with brick and mortar stores. I can understand why getting something custom could be much more of a crap shoot though, with craft supplies it’s just someone in a warehouse shipping out items. Plus, things like custom cake toppers are crazy expensive on Etsy, so I’d have a hard time making that purchase. Hopefully your etsy vendors will get your items to you, not sure what etsy’s policy is if they don’t.
Post # 8
Yikes! Where did you order your robes from. I ordered from a seller that also sells on etsy and am having similar issues!!!! Hope it’s not the same one!
Post # 9
I personally disagree with lying on a moral level. Just be smart and read vendor reviews before doing business with them. As long as you pick a shop that has positive feedback, you should be fine. Also, let’s not forget it is also the buyer’s responsibility to order the item in a timely manner. Don’t forget that it can often take weeks to create a custom product, if not longer. Ordering with enough time to spare saves both the shop and the bride a huge headache.
Post # 10
Ugggghhhhh wish I could do this with my frickin’ invitation Etsy vendor! Unfortunately, my wedding date is, obviously, on the invitations.
Her Etsy page says 2 weeks for production and delivery. It’s been over THREE MONTHS since I approved the proofs and when I get in touch with her, she keeps putting me off by saying that I have plenty of time until my wedding. Well, true, but I ordered them early for a reason!!
Post # 11
@howsweetitis: I had this exact same issue with my invitation vendor! I got my invitations about a month later than she promised, according to her “timeline”. She responded right away…until she had my money. It would take a week or more for her to respond to an email. At one point she was MIA for a month. I send emails once a week asking for updates and finally, at the one month mark, told her I’d have to fine a claim if I didin’t hear from her. Whattttdooyaknow? The next day I get a response. She claimed she wasn’t getting my emails bc she was in the hospital and her asssistant didn’t tell her. Was it true? maybe. Was it professional? no way.
So- yes – lying is considered morally wrong, yes, you should read the reviews (thoroughly) and, yes, please make sure you read each vendor’s timelines and order things accordingly. However, Etsy vendors are not always honest or prompt (some totally are!), so I don’t see anything wrong with telling them a small lie once in a while to ensure your product arrives when it should.
Post # 12
@housebee: I wish I didn’t have to pick my dress online, but in this area we only have David’s Bridal. I don’t like strapless dresses, and only had like $300 to spend on a gown. So online for me was the best option. It ended up very well too! I love my dress and it’s everything I was looking for. I was able to take it to a local tailor and make sure it fit me perfectly. I only spent about $200 on it total.
OH GOD yes the cake toppers are expensive. I couldn’t do that I don’t think. We are using action figures we already own.
@Marper: I will PM you. She normally isn’t so I guess, rude? The robes initally were sent out way ahead of time, but I think the stress of multiple orders from her shop is getting to her. But I am assuming the best. She may just not be too concerned with teh order.
@IowaDDS13: I would absolutely normally agree with you. I should have added in the OP that it’s also important to read reviews and check the shop’s status, as well as the processing time the shop gives for a custom order. But I really don’t think it’s good enough. The reason why I say this, is because this shop and 2 other shops I’ve had difficulty with have over hundreds of positive reviews that state no issues with shipment or the vendor. Yet, I’ve still had issues with them regarding time, and communication.
A weird thing I’ve noticed is even though people give positive reviews they will still write stuff like “this item took months to arrive” or “the vendors communication was not the best.” So I think it is important to take these things into consideration, but if you would like to have personal reassurance if the worst happens, telling a vendor that your wedding is a month or two a head of actual date is definitely not a bad idea.
Post # 13
@DarthBetty: Glad to hear your dress worked out, and it sounds like you saved yourself quite a bit of money. I guess wedding dresses are just like everything else in life: good, fast, or cheap (you can pick 2 out of the 3 lol). I ended up making my own cake topper because I was quoted $300+ for what I wanted. The original topper I fell in love with was listed at $595….that’s more than my entire cake. Here’s what a $600 cake topper looks like
Post # 14
@howsweetitis: I am so sorry!
“by saying that I have plenty of time until my wedding. ” I’ve had this problem a lot. Vendors seems to want to reassure you, I suppose. But working in customer service, I know that the buyer’s need and expectations should be met. If not then an adequate reason should be given.
Because at this point he/she is essentially just telling you that they know better and you didn’t need your invitations that early anyway. If you can, I would open up a case. that’s WAY past processing time.
@jasonkatie2014: THIS. I don’t mean to sound like “Hey just lie to whoever” but it really has helped. I had to open a case against one of my vendors, because she never bothered to explain to me what was going on or why I still didn’t have my item 2 months after the est processing time. I feel so bad opening cases, but it’s necessary.