Post # 1
About a month ago or so we contacted a limo company for a quote, through a form on their website. They responded the same day. We had follow up questions and they responded promptly. We decided to go with them since the other limo company we were looking into didn’t respond to our online quote form.
This company sent us a contract. We filled out everything and sent it back, but said that we left payment blank as they we hadn’t discussed this with them yet. (Do we pay a deposit? How much? etc. )
This was almost 2 weeks ago and they haven’t responded. We have tried calling them multiple times, no answer.
I’m frustrated. It’s hard to find a place that has a Hummer Limo, which is what we want.
Should I just give up on them? Send them an email and say we’ve decided to take our business elsewhere? Or should we keep hounding them?
Post # 3
I wouldn’t trust people that flakey to actually show up on the wedding day. My makeup artist was so ridiculous. Would not return calls, would not answer e-mails, I called and left a message that I was firing her and she said she had been hospitalized, then I said okay, but she continued to be flakey so then I fired her for real and she called back all apologetic saying she had been hospitalized pneumonia (when I had been trying to contact her for 2 months + she had a business partner, so why wouldn’t they call?!!)
Anyways, I had to eat my deposit. But I didn’t trust her to actually show up. Plus, I never got my trial so I had no idea what she would do!
Post # 4
Okay that’s good advice. I will start emailing other companies today for a quote. They were so responsive at first, I just don’t get it! At least we hadn’t paid them anything yet.