- 6 years ago
- Wedding: November 2012
I ordered 2 dresses from Light in the Box and I thought I’ll write a review since I have not seen many detailed ones while I was doing some research on them before.
My requirements for a wedding dress:
- I needed 3 dresses in total, but will order 2 on my first order to decide if they are good quality.
- I was not looking for a certain designer dress. I was more interested in the silhouettes being flattering to my figure.
- I wanted dresses that were good quality structure wise. I was happy to add beading or alter asymmetrical hems myself. I just needed something to work with as a dress.
On day 0, I ordered 2 wedding dresses. Original dress here: http://www.lightinthebox.com/Trumpet–Mermaid-Sweetheart-Court-Train-Lace-Wedding-Dress_p189040.html and http://www.lightinthebox.com/A-line-Strapless-Knee-length-Satin-Wedding-Dress_p167938.html
They said it would ship on Day 25. Day 26 came along and I contacted LITB. The reply on Day 27 stated that one of the dresses was delayed due to popular demand. They gave me a US$100 voucher. 2 days later the package was shipped and I receive them after another 5 days.
The dresses were well-made and comparable to those I’ve tried in bridal stores.
A few pts – In the pictures, I am wearing them without a bra, but it is not something I would do if I had more than a C. They said there was a built-in bra, I disagree. There was a bra-strap like thing at the back to take stress off the zipper but it would not hold much up.
The lace dress – wow. It was better than I expected. I ordered a lace dress expecting to add beads on myself. But the dress came with beading done. That itself was worth the money I paid for the dresses.
Both dresses came with loose threads and dangling bits of lace (on the long dress) that were not sewn on properly. The hidden zipper is a tad bit obvious. Because the dress is too big for me, I would be redoing the seams and making the zippers less obvious or switching them to a lace-up back (not sure what I am doing yet)
Sizing was problematic. My bust and waist measured a perfect size 6. The dresses I received were labeled size 6 on the tags but measured like a size 10. I wrote to them again, got a response today (within 24 hours). To cut a long story short, they offered me 4 options one of which I accepted, which was to receive a refund of 50% of the dress cost and alter the dresses locally (Melbourne Australia). Post alteration, they said they would refund me the alterations cost, up to the full cost of the dress.
I will alter my dresses and claim the alterations. They said they have initiated the 50% refund (AU$230) which I have yet to receive since they said it would take up to 3 credit card billing cycles. I have put my US$100 voucher towards invitation cards. Considering I originally paid AU$480 (including shipping) – I consider the cost of these 2 dresses about AU$150 (ignoring exchange rates between US$ and AU$). It was a good deal for me.
My advice to brides looking for overseas dresses.
- If you are expecting intricate details you probably won’t get it. My lace dress was not comparable to a pronovias one I tried on in raffaella cuccia. But it cost 10X less (300 vs 3000) so I am not complaining.
- Know what suits you. Try a few different dress types in salons and then order the silhouettes that look good on you. I have got hips so columns and sheaths are no nos.
- Making a designer knock-off would be harder than ordering dresses that they have made before. Simply because they don’t have experience with designer designs. A dress that they designed themselves and have made before would be a better choice – simply due to the experience they have in making them.
- Be polite, clear and concise. I was polite in all my exchanges and got a equally polite response. I was also straight to the pt and clear abt what I wanted to say. Example: “Dresses were suppose to ship on Monday. Is there a problem? What is the delay?” or “Size 6 dress measured like a size 10 dress. It is too big by 2 inches. See pictures.” Simple English helps when it is not their first language.
- I ordered 2 zipper dresses. Post purchase I realized that lace-up dresses would have better leeway in terms of fit. That is how I will order my 3rd dress. (I need 3 dresses… that is another story by itself. Phew)