Post # 1
Please do not use this company to provide transportation for your wedding. Our family had a terrible experience in which the Father of the Bride was treated so rudely by one of their drivers that it was an embarrassing experience for many wedding guests who overheard the interaction. An awful ending to an otherwise wonderful day. PLEASE NOTE – I wrote a formal letter to the President of Local Motion and received no response at all from the company.
Post # 3
@Jean Hickey: I’m sorry you had a bad experience. I’m surprised you didn’t get a response as they were always very responsive when I worked with them
I used Local Motion to provide bus transportation for all my guests and I had a great experience. They were very responsive when I called and showed up on time. None of my guests had any complaints. I personally had a wonderful experience and would recommend Local Motion. They also were more budget friendly than some other companies I contacted.
Post # 4
I find it curious that you responded to me in such a timely manner. Seems a bit too coincidental. Do you have a vested interest in Local Motion?
By The Way:Mr. Bruce Barrows of Local Motion subsequently contacted me. He offered to write a letter of apology to the Father of the Bride. He said he would address the situation of the rude bus driver. He seemed genuinely sincere. I believe our negative experience won’t be repeated for other families in the future. by Jean H. on 11/29/2011
Post # 5
I’m surprised you had such a bad experience. I used them for my 8/6/11 wedding and can’t tell you how happy we were that we booked Local Motion. We had 2 55-passenger buses to transport all our guests and everything went smoothly, and the drivers were amazing. My mom even wrote a letter to the head manager telling him how impressed she was with the drivers specifically. This is the only bad review I’ve read – and I did a ton of resarch. I’m sorry you such a horrible experience!
Post # 6
@JeanPH: Just for the record I don’t have any vested interest in Local Motion. I really did just have a good experience with them and the timing was just coincidental. I check the Boston boards often because they were helpful when I was planning my own wedding so I just want to share any experiences I had.