Post # 1
So, I really screwed up at work on Saturday…
I’m a florist’s assistant. I just work the weekends. My boss leaves me a to-do list of things to do every weekend. There was an order, however that she did not include on my to-do list last Saturday. It was a funeral spray that a Dr. office had ordered… The order was hanging on the board where orders are kept. However, if it’s not written in my to-do list, that generally means that she had finished the order. So I didn’t pay attention to the form on the wall….
The Dr. office called and was very upset, since they had already paid for the order… And I feel horrible. I know that it was a miscommunication, and she even said she probably should have put it in the note, but that I should have seen the order anyway because it was on the wall. My store manager is not happy with me, and neither is my immediate supervisor. I’m really beating myself up about it, and I’m afraid of being written up or some other type of punishment. It’s worse beause I never screw up. I am such a perfectionist, and it kills me that I’m in trouble…. I made an appointment to talk with both of them on Wednesday, but I think I won’t really be able to let it go until then… Have you guys ever screwed up like that before? What happened?
Post # 3
Yes, I’ve majorly screwed up at work.
Here’s an example to lessen your blow. I used to work at a methadone clinic, and part of my job was doing lab tests on the urine samples to determine if they were clean.
During my first week at work, I accidentally imput 2 patients into the computer under one another’s name. So patient X, who had been sober for years- all of a sudden tested positive for cocaine and a bunch of other drugs. Patient Y, who was always high…her urine sample was completely clean.
The urine samples were sent to their probation officers. You can imagine how much trouble patient X was in, when they suddenly tested positive for drugs.
I was in sooo much trouble. It will pass- I promise!!!
It’s a terrible feeling and it’s really humiliating, but it will pass!
Post # 4
@the_future_mrs: What did your employers do?
Post # 5
All you can do is learn from your mistakes. I think they should have mentioned something, but bosses can forget BUT since it was an important order, you should have called them (its better to bug your boss on there day off, then to have something like this happen). From know on I would just step it up and make sure you do your job 110% All you can do is move forward!!
Post # 6
@Ashley_B: I did try calling her that day, and she didn’t answer or call me back… I even left her a message. However, it wasn’t about that particular order. I feel like I’m getting all of the blame. I did screw up, and I accept that I did I feel very badly, and if I could fix it I would. I just wish that my immediate supervisor would explain to the store manager (like she did to me) that she does put those things in my notes every other day.
Post # 7
All you can really do is make sure it doesn’t happen again. Everyone goofs once in awhile, but as long as it doesn’t become a habit, you’ll be fine!
For awhile there, I was coming in to work pretty consistently about 20 minutes late. But, I always made the time up at the end of the day so I thought everything was fine. One day my boss says to me, “Mrs.D, you really need to be on time to work.” I felt awful (mostly because I didn’t think I was doing anything wrong) so I made it my business to be on time, if not early, everyday. 5 months later, I got a dazzling employee evaluation that didn’t even mention the tardiness. All was forgiven!
Post # 8
@MissPatience: We all screw up one time or another- including your boss. I would own my part of the error, but then suggest that the three of us review the current procedures because if something can slip through the cracks once, it could happen again, unless procedures are changed.
If you were told that your work would be on the list, you had the right to expect that all your tasks would be on that list. I would suggest that now on , the boss attach a sticky or stamp to the orders as she enters them on the list, AND that you will double check the orders to make sure they are all on the list.
That way you each take some responsibility for the error and instead of just defending yourself, you offer a suggestion for improvement.
Post # 9
@julies1949: That’s exactly what I had planned on suggesting in the meeting wednesday. I know I made a mistake by not double checking, but the system we were using never required me to check it. So, thanks, I’m defninitely going to suggest that.
Post # 10
@MissPatience: Head office sent me a SNARKY email. It was over a year ago, but I remember going outside and practically chain smoking after I read it. I apologized profusely, and said it would never happen again.
People screw up all the time, it’s normal!
Post # 11
“We all screw up one time or another- including your boss. I would own my part of the error, but then suggest that the three of us review the current procedures because if something can slip through the cracks once, it could happen again, unless procedures are changed.”
Exactly… and this way you’ll be very gently pointing out that it’s her procedure that failed, not you.
Post # 12
+1 to this being more of a systemic issue. Yes, ideally you would check the board to confirm everything’s been done (and I bet from now on you will be very careful to do that), but that wasn’t generally expected.
I’ve had situations where my boss has said to me, basically, “You should have known I’m an idiot and triple checked my work to ensure no mistakes!” It definitely doesn’t feel good and it always made me wonder who was supervising whom.