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We brought in our own cake server set, but they brought in a second set to cut the groom's cake and mixed up who's was who's in the end. I had our server, and their knife! It wasn't a big deal though, I bought them from BBB and was going to have them engraved but never did.
Our venue lost our jumping broom, but found it again. It was my fault -- I had given the broom to the florist weeks prior, so he brought it to the wedding. The venue thought it was his and kept it to return to him. We were able to pick it up later. My mistake was in not letting anyone know that the broom, while brought by the florist, belonged to us.
Other than that, I'm a super nerdy-bride, so in the days before the wedding, I typed up labels for every box or bag we gave them which listed what was in the box. I also had a typed piece of paper listing each box and what was in it.
I gave this paper to the venue coordinator, the wedding planner, and kept one for myself. It really didn't take much time at all (the "labels" were just typed sheets of paper that I taped to the box) and the venue people loved it!. They packed up every single thing, because it was so easy for them.
I posted about my fantastic cake topper here: http://boards.weddingbee.com/topic/our-custom-cake-topper And this is what I'm afraid they're going to either lose or break. It cost a lot of money and means a lot to me. I know I need to let go and I have control issues, but I would be so sad if something happened to it.
oyster, that's a great idea! I am planning on doing the same thing!
I'm not sure if this is an "us" or "them" problem, but we had to buy 6 fire extinguishers to pass the stupid inspection for our tent with the building department, and one of them went missing. Goodbye $60. I still think the venue should have been prepared and had them in the first place, but whatever, it's done.
I also can't find my veil. Last I remember seeing it was my hairdresser helping me take it off in the receiving line and then it was whisked away and I haven't seen it since. Big problem as it wasn't really a $50 veil... Again, I don't think that's a venue problem but I've asked them to look for it just in case it got left behind somewhere.
I did what Oyster did and labelled EVERY box that went into the venue. We used big rubbermaid totes and I wrote on the top and sides of each box exactly what was in it, where it was to go, and who needed to have it.
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I have an irrational fear that my venue is going to lose something important on my wedding day. Maybe I've read too many posts about that happening on here. So tell me...did your venue lose anything pre-reception? Post-reception? Was it something important or did you not even notice it was gone?