- 8 years ago
- Wedding: October 2009
Hello, everyone! I have long enjoyed reading your advice to other brides, and have finally decided to ask for your advice myself. My dilemma concerns our photos…. or rather, the lack of them.
Last August, my husband and I were getting a little frantic about finding a photographer. The wedding was only two months away, and we were working with a limited budget in an expensive area of the country. After many misses, we felt fortunate to find a two-person team who were kind enough to give us a deep discount, and whose work looked phenomenal. Upon meeting them, we really liked their personalities and style, the photos looked good, and we hired them immediately. We were so relieved to have a photographer that we didn’t speak up when the contract didn’t mention a delivery date for our photographs. BIG mistake.
I have officially learned my lesson, as we got married back in October and still have not received our photos. We were sent about a dozen teasers back in January to keep us happy (and granted, they were excellent), but every timeline they have given us has been pushed back for one reason or another. They were overbooked, they had no computer access, other clients’ deadlines took priority (!), and then, the latest, that they “didn’t have as much time to get into it as expected.”
I could understand if they were preparing albums and whatnot, but they are only sending us the digital photos on a DVD! I am pretty peeved and don’t know what to do at this point. I have tried to drop polite hints (“really looking forward to seeing more photos…”) and I am not big on confrontation, so I am hesitant to send a demanding email, but this is getting ridiculous! At what point should I start being more demanding? Is there a polite way to ask them to get their butts in gear and fork over the photos? And is there a point at which we should, gulp, get legal advice?
Any thoughts would be appreciated. Thanks, bees!