I’ve not written on here in a while but I thought I would give some updates – I can laugh now, but at the time – not so much.
We had a bit of drama with our florist, she was flakey from the beginning but the price was good and her flowers looked lovely. She was more or less impossible to get hold of from the beginning – i’m talking 3/4/5 weeks to reply to emails, never answered her phone… scary stuff. But every time I have been able to get hold of her in the last year or so since I booked her, she has been adamant that everything is fine, she just focuses on the next wedding at the time, so she probably wouldn’t speak to me much until Feb of this year. Fine, I thought, except she had promised me a flower mock up included in my flower price, of an example of my wedding flowers in May 2016 (so I could see what my centre pieces would look like using flowers from the same month…) she told me she would contact me in April 2016 and book me in to see my mock up in May. Well, April came and went, as did May, June and July without hearing anything from her. I got fed up and called, multiple times in July, no response. I emailed in August, no response… for 3 weeks!! (Her excuse, sorry been really busy with weddings)!! Terrible, concerning but yet a persisted. So my mum gets involved, starts hunting this woman down, eventually gets a hold of her on the phone and demands my mock up (which she promised, i wouldn’t have even cared about one, but if you promise someone something and don’t follow through…. not good!) So, after trying to convince us there were no peonies (I could literallty see them on her instagram) we eventually pinned her down to a mock up in October. Fab. So, i go to my mock up, make some changes (none of which she wrote down) and also asked for some extra things. She promises to send over a quote to us in the next couple of weeks. We hear nothing. We email in January, trying to get her to send over the quote. Ignored. We call, land line is disconnected. Tried mobile phone, call failed. My fiance eventually goes to her unit and shes no where to be found, no sign on the door. Nothing. So he sees a woman who works in the unit behind and asks if she’d seen our florist. “Not for a few weeks” she says,”I think shes on holiday.” Brilliant. So this woman has gone on holiday at the start of Feb, and told NO ONE. So for 3 weeks we tried to get hold of her, checked her social media, got no out of office from her emails, no “I’m on holiday” message on her voicemail… Concerning. IS she on holiday?? So we send an email, I’ve had enough, screw my deposit. My fiance tells her this is enough, we have tried our best but this is too stressful and we have no choice but to find someone else. She never gave us our quote, she never picked up her phone, she promised to contact me in Feb 2017 to confirm details of my day, but I never heard. Just terrible. So he sends the email, basically thanks for all the stress, bye forever. And surprise surprise, an email back within minutes. From a woman we’d never heard of before, who is meant to be keeping things ticking over while this woman is gone, essentially the person who has been ignoring our emails and calls for the past month. She basically says “Ok thanks for letting us know you cancelled, I’ll tell boss lady. Bye”. No “sorry” nothing. Well, good. That has made my decision even easier… except then I assume she manages to get hold of the main flower lady, who had FREAKED out that we cancelled (all the way from her perpetual holiday) and demands we call her… NOPE. She can call me, I’m not doing any more chasing. Then we get some hysterical email from her (super unprofessional) going on about someone was meant to look after it, she hasn’t got any emails from us, her phone works fine, blahblahblah, basically trying to blame us. Noway Jose, i’m done. SO, we let her have her email freak out, and left her to it. She gave me months of stress, didn’t care about my worried emails, didn’t answer her phone, didn’t send my quote, didn’t follow up to confirm my wedding details when she promised she would, AND didn’t even tell anyone she was going on a month long holiday. So, now she knows how it feels to be worried and upset, and have the person on the other end completely ignore you.
We found a new flower lady and she is an angel!
In other news, no sign of my dress. Ordered it in May 2016, and they said it would be in this month. Well, this month is over today and they still don’t have it. I’m trying to stay chill… but with 9 weeks to go (and one weekend being my hen do) I really need my dress to come in soon so I can get my alterations done. be zen, be zen……
Other than that though, things are going well. (I think!!!)
Has anyone else had a nightmare with anything? xx