- 8 years ago
- Wedding: December 1969
Alert Michigan brides!!! DO NOT USE THIS DJ!!! We live in metro Detroit and hired Encore Event Group to DJ our wedding in Glen Arbor, MI (near Traverse City)…For those that are not familiar with this area, The Homestead Resort is a very classy ski resort. From the beginning, Robert Reno (CEO) was very professional. UNTIL the wedding day, that is.
Our actual DJ, Terry, showed up late to begin with. He then proceeded to drive his red Ford Focus up the golf course mountain (where our ceremony would be held, at the top of the mountain overlooking Lake Michigan). The resort staff had to chase him down and yell at him to get his car off the golf fairway. This was after guests had already started congregating at the bottom of the ski hill, so this debacle was in clear view of all guests. How embarrassing for the bride, groom and families!!! During the ceremony, he did not loop the song for the bridal party, so half of the bridal party walked into the ceremony to silence while he stood there looking clueless while the wedding coordinator was wildly waving her arms to get his attention to have him repeat the song selection. Throughout the ceremony wind sounds were coming out of his speakers creating an absolute disturbance to the guests and my groom and myself because he wouldn’t turn his microphone off after the coordinator tried signaling him to. He failed to introduce two members of our wedding party and butcher all other wedding party attendants’ names for introductions into the reception AFTER my groom had gone over names numerous times with him and spelled them phonetically for him. This was after he threatened to walk out by telling my groom to forgive him if his heart wasn’t in it, but he had just found out that he was going to be a dad. I’m sorry, but I’m paying you lots of money to make sure my wedding is perfect, and you tell me your heart isn’t in it because you’re about to be a dad? UNACCEPTABLE. The night went on. He did not play any of the songs we put on our “Must play” list. He was supposed to play Havah Nagilah for the Jewish tradition the Horah THE FIRST SONG of the night. He failed to do this. He did not play this song until after what was supposed to be the last song of the night (“The Last Song” by Frank Sinatra) ONLY after two of the groomsmen went up to him and told him he needed to play it before ending the night. Unfortunately for my groom and myself, this meant that no professional photos were taken of us during this tradition because the photographers had already been released for the night. While all of this is very upsetting to us for our”perfect” day, the MOST EMBARRASING part came a bit later. Luckily for me, my bridesmaids did not let me know about this part until the next day. One of our best friends, a groomsman, went up to the DJ Terry toward the end of the night, to ask for a business card (presumably to call in a complaint to his boss Rob). Terry immediatly responded quote-on-quote, “Are you one of the fu*king groomsmen that has been busting my a*s all day?” Our friend Sean went on to say, “Yes, I am a groomsmen, but I have not been involved in anything prior to this.” Terry then shoved our friend (IN FRONT OF GUESTS) and said, “Well then, FU*K YOU.” HOW EMBARRASSING TO MY FAMILY, MY GROOM AND MYSELF. Guests then proceeded to get involved and my beautiful, ski-resort wedding ended up looking like a white trash event. The DJ then calledl 911 and said that his life was threatened – AFTER HE WAS THE ONE WHO PUT HIS HANDS ON MY GROOMSMAN AND COMPLETELY EMBARRASSED US IN FRONT OF OUR WEDDING GUESTS. Cops actually showed up to this resort asking questions, obviously receiving no result, because Terry was already “safe” inside the $180 hotel suite we provided for him.
My husband and I decided to cool off for a few days and call the owner of the company the second day of our honeymoon from Las Vegas. I think we woke the hotel up, the way we were forced to raise our voices! Picture this: Eight o’clock in Las Vegas – Your next-door neighbor at the Mirage is screaming and crying her head off because the owner of her DJ company won’t sympathize with how his DJ ruined her wedding experience. We thoroughly went through every detail (described above) that happened with Terry, our DJ, and received nothiing but defense on Terry’s part from Robert Reno, the owner of this company. It felt like we were dealing with a high-schooler. The blame was turned back on us – Robert said that we were threatening his DJ’s life…OKAY.
Long story short, we ended up throwing our hands in the air because talking with Rob absolutely got us nowhere and he was EXTREMELEY unprofessional about the entire situation. We began to dispute the charges with the credit card company and halfway through decided it wasn’t even worth our time. Our wedding ceremony was magical, and that’s that. The DJ attempted to ruin our reception, but the most important part of the wedding night was of course just getting married, and that happened.
So ladies, I ask you not to go with this DJ company – ENCORE EVENT GROUP. They will embarrass you in front of your guests and make your wedding day extremely stressful.
Contact my wedding coordinator – Barb Ellis at the Homestead Resort – [email protected] OR my photographer Kara Purtell at [email protected] and they will tell you the same. Terry was continuously bugging them – Barb actually stormed out of the reception at one point because she couldn’t even handle him anymore!
If you have any questions – Please contact me directly at [email protected] or (248) 470-9811. i will not hesitate to discuss this situation with you so that you do not have to suffer through what I did.