(Closed) Missed Photo Shots on our wedding day – complimentary redo?

posted 8 years ago in Photos/Videos
Post # 3
Member
4123 posts
Honey bee
  • Wedding: October 2010

I would say it depends on the reason they were missed…. were other family shots taken? Did the photographer ever say something along the lines of “Is there anything else you need? Anyone else?” Were these taken and just not in the proofs?

If they were taken and something happened to the files/images than I would ask for a redo.

If your photographer ever said anything like, “Anything else?” and you said no… I would say ask them what you can do to get them. i.e. maybe a mini portrait session. I always ask my clients a few times throughout the day, “Are you sure?” “Do you need any other people?” “You know we didn’t take many x shots.” If after the fact they were like, oops, we forgot, I’d have no choice but to charge a sitting fee… 🙂 It’s business… 

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