Moissanite?

posted 3 years ago in Rings
Post # 3
Member
1362 posts
Bumble bee
  • Wedding: September 2014 - Turf Valley

I have a 1ct moissy but without the forever brilliant upgrade.  I LOVE mine.  Seriously, it is the freakin’ best thing ever to me.  I have small moissy going down the sides of my band halfway and have not had any fall out, nor have I had any chipping to my stone.  The ring has also held up very well.  I have not had to have it resized though.

Post # 4
Member
5432 posts
Bee Keeper
  • Wedding: June 2014 - Ontario, Canada ♥ EDD- April 2016

That ring is stunning!

I have a 1.25ct Moissanite ring (ENG161 Setting) and I had a diamond fall out of the band (and one chip in the band) within the first year of having it. That being said, I did expect a high maintenance ring (: If you don’t want something high maintenance then it might be a good idea not to get a ring with a pavé band and go for something more secure like channel set. I can’t comment on the MCo customer service, because we just took my ring to a local jeweler to have it fixed (it would have cost too much to ship it from Canada back to MCo). It cost about $80 to have the diamond reset (luckily I found the diamond right after it fell out) and that was probably on the high side because I had superglued it back into place aha. I know that was really stupid, but it was the day before our engagement shoot and I didn’t want my ring to look awful! As for my actual Moissanite centre stone, I’ve never had any issue with it (: Also, it’s been a year since the stone fell out of my ring and I haven’t had any problems since then.

Post # 5
Member
6882 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

@KatandBri:  I can weigh in and say that their customer service is sketchy. You can only talk to someone through e-mail. They can take sometimes up to a few days to respond. I had problems with stones falling out of my ring. The second time I sent it in for repairs they told me it could not be fixed and tried recasting it in white gold (it was palladium). Then they said it turns out that the setting house they get their settings from has a design flaw in that model. They discontinued the ring in palladium, but not in white gold (even though white gold “wouldn’t work”). I’m not really sure why they are still selling it. After I got my refund they blocked my IP address so now I have absolutely no access to their website, so I can’t even look at the link you posted. How’s that for customer service?

Post # 6
Member
8425 posts
Bumble Beekeeper
  • Wedding: April 2013

I’ve heard mixed reviews about moissaniteco’s quality and customer service.  I would personally go with a small local jeweler (preferrably a master IJO jeweler), that way you can see your ring in person.  These are my rings (moissanite center, diamond sidestones) and I haven’t had any problems (I’ve had my moissy for over 3 years now).

Post # 7
Member
6882 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

@housebee:  I love your rings!! Especially your wedding band – do you mind if I ask where you got it?

To OP, I learned a hard lesson in “you get what you pay for.” I had my ring remade by Schubachs and although it was twice the price of the original, you can really see the difference in quality. Not to mention Schubachs hand picks your stone, sends you a video of the product (for custom designs) and I exchanged over 100+ emails and over a dozen phone calls with them. The end product is mindblowingly amazing. And as far as their customer service goes… Beth e-mailed me yesterday to just say hi and ask me to share some pics from my engagement party with her. They truly deeply care about their customers at that company, and to me that is priceless.

Before and afters:

 

 

Post # 9
Member
1362 posts
Bumble bee
  • Wedding: September 2014 - Turf Valley

I can’t remember if this is right, but doesn’t MoissoniteCo sell loose moissy?  Perhaps you could buy a 1ct (or whatever size you want) and take it to a jeweler to put into a band that you choose?  Just a thought that popped into my head.

I also think you can return the loose stone if you don’t like it?  Can’t remember.

Post # 11
Member
6882 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

@KatandBri:  Definitely the second link. Joe Schubach Jewelers out of Scottsdale, Az. I have never heard of a dissatisfied bee that has their e-ring from them.

Post # 12
Member
6882 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

@LMD:  You are right! That’s another great option. Buy a loose stone, see if you like it. There is no restocking fee at moissaniteco.com for loose stones. Then have it set locally by a jeweler in one of their settings. This is what one of my coworkers did. OP, keep in mind that the loose stones might appear to have more color than you like, but when you put it in a white (white gold, palladium, platinum) setting it helps the stone look more white. The new rough of moissanite is really, really white though. 

Post # 14
Member
45 posts
Newbee
  • Wedding: August 2014

I had the same panic you did! I saw mixed and some bad reviews, but BF and I took the plunge anyway. BF and I decided to choose the ring together, he bought it, it arrived, but he hasn’t propsed yet :). We got the ring and definitely took some time to look at it and try it on since it was an online purchase and we wanted to make sure it was in great condition. It is stunning!! I have a 1.25 ct unenhanced moissy and it still looks amazing. I’m so thrilled how it came out! I had a great experience working with their customer service, despite not needing it much. So, I’d definitely take the plunge!!! Enjoy 🙂

Post # 15
Member
1327 posts
Bumble bee

Just wanted to weigh in – if you’re looking at getting a FB loose stone, I’d just get it from C&C.  Not worth all the potential hassle, and they’re the ones that make the stones!

Post # 16
Member
489 posts
Helper bee
  • Wedding: January 2015

Get a loose stone and have it set that way you can see the moissanite in person first

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