Moissanite and Setting Review from MoissaniteCo.com

posted 3 years ago in Rings
  • poll: Was this review helpful for you?
    Yes, I need all the info I can before I make my important purchase! : (22 votes)
    36 %
    Yes, I will get a stone from Moissanitco.com but think twice about the setting! : (5 votes)
    8 %
    I wasn't looking for info, I just came across your review on accident. : (21 votes)
    34 %
    Yes your review was helpful, and I no longer want a Moissanite ring. : (13 votes)
    21 %
  • Post # 3
    Member
    236 posts
    Helper bee
    • Wedding: June 2013

    Moissanite & Co is only hurting themselves with the subpar settings – subar or poorly made settings are usually used on inexpensive stones, glass or costume jewelry. If they are trying to sell Moissanite as a top notch gemstone alternative to the public they need to pair it with well crafted settings – not poorly mass produced Chinese settings.

    Please keep us posted on how Mos&Co handle the issue and if they are able to provide a quality setting for the stone.

    (BTW There seems to be a huge industry in China and India that CAD produced ring settings for very low wholesale cost – and this tempts a lot of jewelry businesses because it cuts their costs. They generally have a lot of melee or pavee diamonds all over the band. Etsy and eBay are filled with them, usually with sellers inserting their own center stones in the rings and then selling them as handmade/artisan produced. Sadly, they are not well made and soon the small stones start falling out of the ring and other problems arise.) 

    Post # 4
    Member
    3374 posts
    Sugar bee
    • Wedding: January 2000

    @ArizonaGirl:  not really seeing the excess badness of this setting.

    Pretty ring. If it bothers you, sure, pursue it, but it ain’t that bad in the grand scheme of things.

    ps I like the description of your Moissy center stone. I wish to h*ll I could see a selection of these things in a typical jewelry store, I am really liking the descriptions of “warmth” and “rainbow colors ” and especially “moodiness” that I see on WB.

    Post # 5
    Member
    825 posts
    Busy bee

    I came this close to getting this ring. Thanks for posting the review. I went with a 1ct equivalent in a similar setting from Schubach’s. Keep us posted!

    Post # 6
    Member
    470 posts
    Helper bee
    • Wedding: July 2015

    @ArizonaGirl:  Hello 🙂 I have two moissaniteco rings, and if I’m honest, the stones are great but the setting isn’t the best. The pave on one side of my ring is slightly crooked, and my solitaire head (where the stone is attached to the band) is set uneven. Neither of these problems are enough to send the rings back… Unfortunately you get what you pay for. I’ve looked into getting rings at other places and the higher quality settings come with a much higher price 🙁 Having said that, how hard is it to set a simple solitaire…. grrrr.

    Post # 7
    Member
    465 posts
    Helper bee
    • Wedding: October 2014

    hmmmmm… I have an antique reproduction ring on layaway with moissyco…. I was super excited about it… now I’m nervous and worried I’m going to be dissapointed….

    Post # 8
    Member
    4367 posts
    Honey bee
    • Wedding: November 1999

    I get rings are not going to be perfect, but what in the fuck is going on in their quality center to make them think that is acceptable to send out?

    I love my moissy, but I would be PISSED if I had received something like that in the mail.

    I hope they fix this ASAP!

    Post # 9
    Member
    30 posts
    Newbee
    • Wedding: June 2014

    That is TERRIBLE quality. So sorry.

    hopefully it all gets fixed without another hitch!

    Post # 10
    Member
    1269 posts
    Bumble bee
    • Wedding: February 2011

    @deetroitwhat:  Someone said they were pretty sure Mco doesn’t generally screen for quality control, the rings are made & set by a third party and sent without Mco’s inspection. I’m not 100% sure on that but it makes sense given all the complaints.

    Post # 11
    Member
    4367 posts
    Honey bee
    • Wedding: November 1999

    @starla:  Ahhh.  Might be time to start doing that since the reflection sets on them!

    Post # 12
    Member
    470 posts
    Helper bee
    • Wedding: July 2015

    @starla:  Ah that would make sense. Such a shame 🙁 But it seems like if you call them out on it publically, especially on the Bee which seems to be their main source of advertising, they’re pretty quick to help…

    Post # 13
    Member
    2565 posts
    Sugar bee
    • Wedding: October 2014

    I guess there is something wrong with be because I don’t think the setting is bad at all.  Yes, it is a little uneven, but I don’t think that ruins the ring.  I probably wouldn’t have even noticed it in real life if it hadn’t been pointed out.

    Post # 14
    Member
    11668 posts
    Sugar Beekeeper
    • Wedding: November 1999

    I have heard quite a few complaints about the shoddy settings from moissyco and from what I’ve seen looking through pics on here, the subpar quality is usually pretty obvious from pictures I see.  They really should have some higher quality settings.  I’ve never seen moissy in real life, but I’d be willing to check it out for a RHR. I’d never buy a moissyco setting though from what I’ve seen on here.

    Hope they can fix it for you!

    Post # 15
    Member
    73 posts
    Worker bee

    All of our jewelry does go through quality control within our company (several people inspect it).  In this case there is a little bit of extra metal in the split.  It can be difficult to clean out tiny spaces like this which is really just a fraction of a millimeter.  We do our best to provide the highest quality jewelry we can, and if somebody is not happy we are more than willing to make modifications, even if it is well outside of our return policy as is the case with this ring.  Looking at the picture, it appears that the rest of the ring from the symmetry, polish, stone setting, etc is near perfect.  There is just a tiny bit of extra metal in the splits and I believe we can take care of it as soon as we get it back.  As far as response times, when we received her email on Tuesday morning we wanted to first check with the designer of the casting first to find out if there was a problem with the model.  When we heard back from the designer on Wednesday afternoon, we got back in touch with her. If the OP would like to contact us direct with any other concerns or questions, we would be happy to assist her.

    Post # 16
    Member
    4494 posts
    Honey bee
    • Wedding: November 2012

    It’a a very minor defect, not one most would notice, but you shouldn’t have defects like this in a brand-new ring.

     

    Re: Moissaniteco setting issues, there’ve been a few bees who’ve posted complaints about this.  More than once it’s been a setting made by Unique Settings.

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